Ubi-TheBerry

Originally Posted by Atomic-Athlete
Any chance you can also update this thread here since we suffer from the exact same issue - or provide a link to where you provided the resolution? We completed a flawless clan IR Raid today with no drops, no disconnects and all 8 players were in the clan. We got the flawless commendation, but not the clan distinction.

Hey there,

This is still under investigation with the team.

To aid in this, are you able to provide any evidence that your team completed the Raid?

Thank you!

Originally Posted by IamAlreadyThere
How do i connect my accounts? there is no FAQ for this. There is no option... I want my accounts be connected but how to do it?

Hey there!

Hyper Scape supports Cross Progression, so as long as you're using the same Ubisoft account when playing on PS4 or PC, you progress and items will be the same and synced between both platforms.

There's no need to link anything up.

I hope this clears things up for you!

Originally Posted by DefNotYellow
I just downloaded Hyper Scape and when I press play I get this message: [IMG]Help.jpg[/IMG] Can anyone help?

Hey there,

You can attach images by posting a link into the 'attach image' field.

However, it appears these drivers are in relation to the AMD Software Adrenalin which may be causing conflicts.

I'd advise trying a Clean Boot to see if you're able to launch the game, if you are ... Read more

Hey there guys,

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!

Originally Posted by KJB-46
Yesterday when looking for players In a community someone said that wins weren't tracking currently. After playing some games with friends none of out stats went up. I've been stuck at 82 games played and 24 wins and they haven't moved at all. I have no idea what's going on here but a fix would be nice.

Hey there,

Your stats do appear to have been updating, so this may be a visual issue.

Could you please give our ... Read more

Originally Posted by Twitch_kedavlar
yea, stats stop working for all

Hey Twitch_kedavlar,

I've merged your thread here as they're for the same issue, please try the steps in my above post and post a screenshot in-game if your stats remain unchanged so we can get this looked into.

Thanks guys!

Hey there guys!

This does appear to be a visual issue, matches do seem to still be tracking.

Could you both try Verifying your Files and restarting the game to see if your match totals update?

If not, please provide some screenshots showing your in-game stats.

Thank you!

Originally Posted by Ravv158
It still doesn't work after changing to the C drive I would like to play COD and all I haven't done yet is reinstalling the game

Hey there,

If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more

Hey there guys,

I can see s3thar has already given this a go, however have the rest of you guys attempted to change your Data Centre manually yet to see if this helps prevent you being auto connected to NA servers?

s3thar, would you be able to provide an image of your Port Forwarding configuration?

Thank you!

Originally Posted by BTG.Mystical
so my friends suggested that we play this game and i said okay. i go to install it through the website since i cant on the uplay app because of steam and it wont let me start downloading the game at all. The only 2 options i get when i click "start download" is download uplay or launch uplay so i chose launch uplay and it opens up nad nothing happens i'v tried to download it by disconnecting my steam but nothing happens.

Hey there,

Ultimately, you will require Uplay PC to download and install Hyper Scape.

How so is Steam preventing Uplay from downloading games?

Have you tried ... Read more

Originally Posted by Choosen_Bunny
Tried all that, still, it doesn't help..

Hey there,

Sorry to hear that hasn't worked for you.

Could you please open a case on our Support Site and send over your system files.

... Read more

Hey guys,

Thanks for the updates and clips showing this in action.

We'll be passing this onto the team.

In the meantime, can you guys please try verifying the games files as a possible means of seeing if it helps resolve the issue?

Thank you!

Hey there guys!

There will be a physical PS5 version of all editions of Assassin's Creed Valhalla, available for Preorder now on the Ubisoft Store and various other Approved Retailers.

Thank you!

Originally Posted by Maestrohassan
Hi,

I'm an English citizen living in Moscow, Russia. How can I order assassin's creed Valhalla English version?

Hey there,

Your local Ubisoft Storefront will be store.ubi.com/ru.

Titles purchased from the Russian Store Front are typically Russian only, we don't currently have information indicating if Valhalla will be an exception to this.

You can check with Stores from our ... Read more

Originally Posted by CatxGamer22
Okay, thank you for the help. I just want to point out that I tried reinstalling the game and the bug was still there.

Thanks for the update!

The issue is in the teams hands, so keep an eye out for updates on the Forums!

Originally Posted by NERTYKyleLoki
Im tier 30 and only have 350 bitcrowns , which is very weird considering when i counted in the battlepass i should have like 500-500+ . Only purchases i made were , i bought the starter pack , bought the battlepass with the starterpack crowns and also i got the nvidia hyperscape promo pack.

Hey there,

A BattlePass will only grant BitCrowns on the platform it was purchased on. If you've purchased your Battle Pass on Xbox and then redeemed the NVIDIA PC pass, this can lead to issues.

I've disabled the Nvidia pass, this should allow you to begin earning BitCrowns as you should do as normal again.

If you're still havi... Read more

Hello guys,

Further to imnkz's comment, have any further of you attempted to manually change your Data Centre and tested the results?

If you guys could give that a try and let us know if that works for you or the issue still persists, this will help us investigate.

Thank you!

Hello guys,

I'm sorry to hear you're having performance issues.

Please give the steps in our guide a try for anything you've not yet done.

Let us know how you get on!

Originally Posted by Robin_z34
Hello I´m new to trackmania and I have a problem as the title says. I can see the rocords on some maps but not on all, some I can only see club and some actully work like they should sho I can see top of the World, Europe and Sweden any help on how to solve it would be great

Hello Robin,

Just to make sure I understand, are you unable to view the current Track Records on certain maps?

Please give the ... Read more

Originally Posted by Porktoe
OGPapiJohnson provides the link. The only other video I have is of me looking at the dude and dying in under a second. If you want that video I can provide it when I get off work.

Hey Porktoe,

If you could provide your own clip this would be great, the more evidence we have the better!

Much appreciated guys!