Ubi-TheBerry

Ubi-TheBerry



16 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Martin456810
Someone just went to teamkill me on purpose. I was reinforcing a wall as bandit and him threw his C4 at my legs and walked on it and blew us up and I just want him to get banned and getting my MMR back. i doesn't remember his name but I hasn't played anymore games after that so he should be on recent teammates. i just don't want people to be playing against people like him. I did report him for griefing. I just want him so bad to get banned.
Hello Martin,

I'm sorry to hear you've had a poor experience with another player.

If you've been able to report them in game this will be more than sufficient and will be reviewed by the t... Read more

13 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Elkyu
Hello, since yesterday i lost all my medals on every campaigns.
I don't know why and i'm asking how i can get them back because it's 200+ hours of play, i'm really sad.

I can see my top World, but there is no more my time.

Can you help me please ?

...
Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Samy_fit
I had a BSOD when I was in game. But after reboot I had to log again in uplay and I lost both my game settings and my Training medals.
How I can get back the medals and the settings?

Also, I have always to login or seize a verification code when I launch the game after a reboot ("device is trustworthy" checkbox is checked).
Hey there,

I'm sorry to hear you've had issues and lost your save!

We have an article ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Sifflair
Hello,

3 Records in the Top 4 of Summer 15 are bugged.



The bugged records are from:
Mat_ty151 (#1)
ViSleey (#3)
Dirty.TM (#4)

Please remove them. Thank you.
Hello there,

Thanks for the report.

Do you have any further detail or evidence as to how these times were bugged so we can investigate?

Otherwise the new Trackmania offers the players, to directly report cheaters in the game.

We have prepared a ... Read more

12 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by spectra9x
I'm again experiencing this issue I posted a few months back https://forums.ubisoft.com/showthrea...ighlight=crawl, which I think also coincided with maintenance day. To reiterate, my frame rate drop to 1 FPS whe...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by AORUS2017
I buy the Amusement pack DLC from the Ubisoft store and on Uplay Owned DLC it shows the Amusement DLC is installed but in game it's not there in the menu!!!!!!
Hey AORUS,

Have you since been able to access the DLC?
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by IISYNll
This issue is still happening to this day without a fix. It's been an issue pretty much since Black Tusks have been added to the game.

The other night our group was doing legendary Roosevelt, we killed everything and were waiting for the mission complete to popup then we realized there was an invisible mini-tank keeping us in combat so the mission wouldn't end. Luckily in this case it was at the end of the mission (boss section) and the only 2 options were to have everyone kill themselves so we would restart at the boss section OR re-run the entire mission again. This has been an issue for way too long without a fix. Invisible Black Tusk mini-tanks shouldn't be an issue if all NPCs are killed (especially the mini-tank controller).

...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by The_C4rdinal
Hey i wanna know if it his possible to know how much time his left before i can change my username
Hello there,

You have 6 days left in your 30 day cooldown before you can change your name again!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Use0nlyLetters
When can I change my name
legacy:guest-CLkO1hKX

Ingame: Use0nlyLetters

Thanks
Hey there!

You should be able to update your username once every 30 days.

In your case, you have 7 days remaining before you can make another change.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey guys,

Sorry for the delay in responding.

Thank you for reaching out to us about your issue.

This issue should be solved.

If you are still experiencing this issue please provide a screenshot and please give the steps in our guide a try.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Nightritual1332
Working on that now.

Edit: uploaded clip to xbox live hoping I did it right? Let me know
Hey there!

Would you be able to post a link here to your clip?

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Raphael.Maia
Eu me chamo Raphael, mais a galera me conhece como Maia.

Estou tendo um problema no THE DIVISION 2 que acredito que não seja somente eu.

Eu nao sei o que fazer ou com quem que tenho que levar o meu problema pra ser solucionado.

Meu login: MAIA_PIRES

Bom dia! Venho através desta mensagem informar que não consigo abrir alguns baús de munições especiais e baús de RAID.

As caixas de munições especiais aparecem no jogo como caixas normais aonde nao aparece interação nelas.

O Baú do final das missões de RAID nao me dão a opção de interação.

Já desinstalei o jogo e instalei diversas vezes e não obtive resultado com sucesso!

"É triste você fazer a missão da RAID e che...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Mr_Poppagiorgio
Hi,

My friend and I have been playing WONY over the past few months - about to do the last Kajika manhunt mission before keener. We both cannot unlock the new skills even if we have completed the Parnell, Conley, and Dragov manhunts.

Do we need to complete the keener mission before we can unlock? No skill points showing when we check the quartermaster. From what I read I thought the new skills unlock once you defeat the sub bosses.

Also continuing or starting specialization research is not possible.

Just wondering if these are bugs or We’re just not doing things right.

Thanks to anyone who can help
... Read more

11 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Soul_Roots
Delta,Delta,Delta,Delta,Delta,Delta,Delta,Delta,De lta,Delta,Delta,Delta,Delta,Delta,Delta,Delta,Delt a,Delta,Delta,Delta,Delta,Delta,Delta,Delta,Delta, Delta,...
Hey Soul_Roots,


Can you let us know if you saw a server shutdown message in your game before the error occured? If yes, then this is normal and we would like you to log back into the game

If you did not see a message, please run the ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hey there guys,

I'm sorry to hear you're having issues launching the game. I've merged all of your threads together.

Please give the steps in our guide a try.
If you're still having issues, please open a case on our Support Site and send over your system files.

... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by discorteou5
Hello Ubi-Mark,

Unfortunately, no, I did not travel to the location as to avoid presumptions I could have taken advantage of the situation. I just saw it like this and logged out, and logged back in to see if it fixes it.

Regards,
dscrt5
Hey there,

Thanks for letting us know!

We'll keep a watchful eye for any similar reports!

Much appreciated
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by JRem85
Next time I run it I can film it, but its pretty simple.

Set to legendary, clear area, shoot box and wait for nothing to happen.

Also found a bug on Liberty Island, negotiators destroys the Razorback before you can destroy the left/right weakpoints

Hey there,

Thanks for those details!

If you can post a video following your next run this will be perfect and beneficial to the team's investigations.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by aturnb
Hey atrunb,

Thanks for that video!

I've passed this onto the team for them to take a closer look into this.

Please keep watch on the Forums for any further updates!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by HMCPattski
Hi there

I bought season pass to my division 2 yesterday, nothing comes up + i got mail that the payment whent true.

Shall i activate it somehow?

Ingame name HMCPatton

MVH Björn
Hey HMCPattski,

I've checked your purchase for yesterday, I can see you did indeed get a Season Pass, however for The Division, not The Division 2.

If this was a mistake please contact us through our ... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Mikowmer
Hi, I've just noticed a lighting glitch with one track piece in particular. It's not immediately obvious, but when viewed from a distance, a slight black shape appears.

I'm using track 1.1.1.7, with items 3.3 and 3.6 on the boundaries.

View from a distance:
https://ibb.co/StcJQBK
View from slightly less of a distance:
...
Read more