Ubi-TheBerry

Hello @xxxhitmanxxxj ,

Could you please ensure you have completed the steps listed in this guide, as this should resolve issues in both titles.

If you need any further help, please let us know.

Thank you!

Hey @henkisme ,

Thank you for reaching out about this!

For now - no, I'm afraid we don't have any further updates on this as the investigation is still ongoing.

If any developments are shared, we'll update this thread.

Apologies for the inconvenience and if there's anything else we can help with in the meantime, please let us know!

Hey @chevaluez ,

Thank you for reaching out!

You should be able to enable records by going to Settings > Interface > Always Show Records.

Records should now be on the left of the screen in tracks and you can view / race against ghosts of those with an eye icon beside their name.

If you have any further queries, please let us know!

Hey there guys,

Thank you for reaching out to us and sharing this, we really appreciate it and I'm sorry to hear the current colour scheme of the new effects blocks have rendered some tracks inaccessible for you!

I've raised this feedback to the team so they can look into this and see what can be done to makes these blocks easier for all players to see.

If there's anything else you'd like to share or we can help with, please let us know!

Hey @madamcurie ,

Sorry for the delay in getting back to you here!

So we can look into this further, could you please share any video / screenshot examples of this?

Much appreciated!

Hey @bgiantmountain ,

Thank you for getting back to us with this, we appreciate it!

Could you please also upload a copy of your save to Google Drive so we can pass this to the team too?

Much appreciated!

Hey there guys!

Thanks for your suggestions and help here @SirHarryPierce !

Just checking in to see how you've been getting on with this @Asterix201252...

Hey @v-black_wolf-v ,

The wider European and Russian regions are considered separate and therefore do not have the same language options available.

If there's anything more we can answer, please let us know.

Thank you!

Hey @sirharrypierce ,

I'm very sorry we haven't responded here soon!

I'm just checking in to see if this issue is still present following the release of TU 14.3?

Hey @marixon77 ,

For transparency, we are Ubisoft Support and are not part of the teams who investigate these reports directly, therefore we can only advise players on the information that is available to us.

We appreciate this is frustrating but we can only share what we know, which at this time, is that this is still being investigated by the team.

We are unable to provide a time frame, but should we hear anything more form the team as this investigation continues, we'll let you all know here.

Thank you for your understanding.

Thanks for this @bullh4ngar , sorry we didn't respond here sooner!

@DarkOrrin333 - I'm just checking in to see how you're getting on and if this answered your query or if you're still having issues?

Hey @trustierclaw ,

Thank you for reaching out!

Are you referring to the server region?

If so, this is determined by the server you have the best connection to and isn't your 'account region'.

If you have any issues with your connection though, please let us know!

Thanks for this report @xxshadowcommand , it's been passed onto the game team so they can hopefully fix this.

If there's anything else we can help with, please let us know!

Sorry for the delay in getting back to you @xxshadowcommand , thanks for reporting this to us!

I've passed this onto the team.

Much appreciated!

Hey @bigkrieg33 ,

Sorry for the delay, do you recall when you last used / had access to the Holster?

And are you able to provide any screenshot examples of it being in / out of your inventory?

Thank you!

Hey @loink1312 ,

Sorry for the delayed response.

I'm sorry to hear you're having issues with the game.

Could you please share more details as to the exact issues you're facing so we can see how we can help?

Thank you!

Thanks for this @crash-todesktop , I've passed this onto the team too, appreciate it!

Hey @tim0n0 ,

Thank you for getting in touch, sorry for the delay!

Regarding your PC crashing when in-game, could you please make sure you give all the steps in our troubleshooting guide a try?

And as for the Delta-01 errors, if you find the crashing subsides and the connectivity issues continue, then please also give ...

Hey @mysticdarkracer ,

If you have a save from the base game / DC and then go to New York, you'll be able to return to DC at any time and complete any remaining missions.

It's only if you start a new save, straight into the Warlords of New York DLC will you not be able to return to DC.

I hope this clears things up and if you have any further questions, please let us know!

Hey @xyopic ,

Sorry for the delay, thank you for getting in touch!

As this isn't something that's been reported to us so far, could you please share any videos / screenshot examples of this so we can take a closer look?

Thank you!