Ubi-TheBerry

Hey @mephistoatlas ,

Thank you for getting in touch, sorry for the delayed response!

Could you please provide any screenshot examples of this (including your level, current specialization points and current progression) so we can take a closer look into this and pass it onto the game team for investigation?

Much appreciated!

Hey guys,

Sorry for any confusion caused - we cannot assist you with these queries via the forums as we need to forward your account information to the game team.

So we can help you recover your character, could you please open a case via our Support Site, Facebook or ...

Hey @v3ry0ldsur1kat ,

Sorry for the delay in responding to you!

If you're still having issues, then could you please open a case via our Support Site and attach your ...

Hey @sam-samfisher

Thank you for getting in touch, sorry for the delay!

Could you please be more clear in what's happening please?

Are you not getting as many drops as expected or supposedly receiving the backpack in-game but find it isn't in your inventory?

Hey @bazsiii1119 ,

Thanks for getting in touch and reporting this, sorry for the delay!

We have no facilities to be able to adjust any player's account progression, or levels so there's nothing we can change to their account I'm afraid.

As for your feedback on the Donate All Junk feature, we'll note this to the team to take a look into.

If there's anything more we can help with, please let us know.

Thank you!

Hey @peonza ,

Welcome to the Discussions!

As this is our English forums, could you please translate your post so we can see how we can help?

Otherwise, you're more than welcome to post to our Spanish forums or open a ticket via our ...

Thanks for this @tomwalks28 ,

This has been passed onto the game team previously, however I'm afraid a fix wasn't possible to implement given that the hive depends on a delicate rotational balance when deployed.

As a complete remodel of the hive would be required, no current fix is planned.

Our apologies for any inconvenience caused by this and if there's anything more we can help with, please let us know!

Hey @legionairie ,

Sorry for the delay in getting back to you, if you're still having this issue, could you please give the steps in this guide a try to ensure any integrated graphics are disabled.

Please also ensure your GPU drivers are up to date: (https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk).

Pl...

Hey @viskyone ,

Sorry for the delay in getting back to you and to see you're having issues getting connected!

Do you receive any specific error messages or codes?

And if you haven't yet attempted any troubleshooting steps could you please ensure you give all those listed in this connectivity guide a try?

If you continue to have issues after following those steps, then please open a case via our ...

Hey guys,

Sorry for the delay in getting back to you here!

We aren't aware of any issues with the drop rates, but do appreciate it can take longer via Solo, which we'll pass onto the team.

If there's anything else we can help with, please let us know!

Hey @satellitelm ,

Thank you for reaching out and reporting this to us!

Does this still happen after verifying the game's files?

If so, could you please share your save file with us, either by sharing a link to it uploaded elsewhere here, or by sending it to us via a ...

Hey @Asterix201252 ,

Thanks for the report and video!

I've passed them onto the team for investigation.

If there's anything more we can help with, please let us know!

Hey @v-black_wolf-v ,

The copy you (and likely your friend) own is not a Russian region copy, therefore the Russian language is not available.

This is not something that can be added as it's determined by your region.

Sorry for any inconvenience caused and if there's anything more we can help with, please let us know.

Thank you!

Hey @prabhmax-0 ,

Sorry to hear you can't use your Club Access!

Please allow 24hrs for this to be added to your account, to allow for any delays.

If by this point, you still don't have Club Access, then could you please open a case via our Support Site, ...

Thanks for reaching out to us with this @dragonpntm !

As we haven't had any other reports of this so far and just to ensure this isn't game file related, could you please try verifying the game's files and let us know if this issue remains?

Thank you!

Thanks for reaching out and sharing this feedback @DdariQ , appreciate it!

I've passed this onto the team so they can take a further look into this system.

As for the 'Helico' camera, I'm not too sure, but I've noted this to the team too who can hopefully shed some light on this.

Should we hear anything back we'll let you know and of course if you have any other queries, please let us know.

Thank you!

Thanks for the update @nns-evo , sorry for the delay.

So we can further check your system and pass this information onto the team, could you please open a case on our Support Site and attach your ...

Hey @noctabou ,

Thank you for getting in touch!

May we please know more detail about the setup you're using?

What joystick are you using?

What changes to your controls have you made already and where have you done this?

If in-game, what happens when attempting to change them back?

Thank you!