Ubi-TheBerry

Ubi-TheBerry



28 Apr

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

No problem at all @katje-katrien , keep us posted and we can keep the team in the loop too should they need to look into them still not unlocking.

Thank you!


27 Apr

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing this and for the workaround @katje-katrien , we appreciate it and hopefully this will help others!

We don't have news on the exact date / update this is expected to be resolved in but hopefully this is shared soon!


Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for clarifying this @katje-katrien !

I've passed this onto the team so they can take a further look into this.

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @picander ,

Thank you for reaching out to us with this!

Could you please share screenshots of this so we can run this by the team?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to me @katje-katrien , appreciate it!

And no problem at all if you do re-try the scenario and find the same issue occurs, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you very much for getting back to us with this @katje-katrien !

I've passed this onto the team so they can take a closer look into this.

If we need any more information, or if we have any further updates, we'll let you know here!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back @hundread1800 !

Sorry you've found the timer to be so confusing!

I'll pass your additional comments onto the team as feedback on this system.

If any changes are planned, we'll let you know.

And of course if there's anything more you'd like to share, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @piotrmou ,

Thank you for getting in touch and reporting this, I'm sorry to see you're having issues.

This is something that has been raised to the team who are currently investigating.

To aid in their investigation, it would be very beneficial for them to have access to your affected save file.

If possible, could you please upload your file to a hosting site and share the link here?

Or you're welcome to send it via our ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @yjy16888 ,

Thank you for getting in touch and reporting this, sorry to see so much RAM is used when playing!

Do you have any screenshots captured from Task Manager while the game was running in Ubisoft Connect as a comparison?

May we please also know;

  • The specs of your PC (GPU, CPU, RAM, Laptop / Desktop)?
  • Have you attempted any ...
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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @jokkomtrono ,

Thank you for reaching out and for updating your post, we appreciate it!

I'm glad to see you've since been able to figure out.

I'll lock this thread from here on but if there's ever anything more we can help with, please get back in touch!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thank you for reaching out to us with this!

This is something that's been noted to the team.

This is working as it should do, however it's been noted that it would make sense for this to also show under vulgarity.

I've added your comments onto this and we'll let you know when there's any development on this when we hear more.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing this too @rainerillk , we appreciate it!

I've passed your report, screenshot and comments onto the team while they continue to look into this.

We'll keep you guys in the loop as and when there's news!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @sydohbaby ,

Thank you for getting in touch!

May we please know your PC specs (GPU, CPU, RAM, Laptop / Desktop)?

And can you please confirm if this still occurs after verifying the game's files?

May we please also know if this instance of clipping happens with any paths you place?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

@wreckingball06 - are you also using mods alongside the game?

@RobertUncle3 - after completely uninstalling your mod files and launch...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @zanaszeriel ,

Thank you for getting in touch.

May we please know more about your experience here?

Does the game fail to launch?

What are you changing in the game's .ini file?

Have you already attempted these troubleshooting steps and ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @er1c7 ,

Thank you for getting in touch with this!

Does this still occur after verifying the game's files?

And do you have any other USB peripherals plugged into your PC (such as a controller)?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @sparklingw ,

Thank you for getting in touch and reporting this to us!

Just to confirm - this behaviour doesn't happen in the run itself, only when you watch it back in the replay editor?

So you did actually drive around the track itself without issue?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @junker1976 ,

Thank you for getting in touch!

I'm afraid that at this time, it isn't possible to amend the names of players in the Splitscreen mode.

But we'd be more than happy to pass this on as feedback if it's something you'd like to see!

If there's anything more we can answer, please let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you very much for this @nize !

I've passed your report onto the team so they can take a further look into this.

We'll let you know as and when we hear more from them and if we need any more information!

Thank you!


26 Apr

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out @lynxey3 , I'm afraid we don't have any further information on this at the moment, nor do we have a date for an expected fix.

This is still being looked into by the game team though, so hopefully we'll have some news in the future, in which case we'll keep you in the loop here.

Sorry for the inconvenience caused and if there's anything more we can help with in the meantime, please let us know!