Ubi-Viral

Ubi-Viral



19 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@grantsheppard Thank you for your reply.

Can you confirm if the issue is now resolved for you?


15 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@dannii01 Hey!

Sorry to hear that you have experienced this issue. In order to troubleshoot this please try the steps here.

If the issue continues please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@wimpmiester Hey! Thank you for reaching out about the System Corruption armor missing its progression.

As recommended by @N3mB0t did you upgrade the expertise at all?...

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    Ubi-Viral on Support Forums - Thread - Direct

@googias Hey!

Sorry to hear that you are experiencing multiple issues with Season 9 on PC.

In regards to the servers I am afraid it is not possible to manually change the servers and the game will connect you to the most suitable one available.

In regard to the other issues we ask that you complete the steps ...

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    Ubi-Viral on Support Forums - Thread - Direct

Hey folks!

Sorry to hear that you have not received your Twitch drops. We will need to look into this directly with each of you.

You can contact us via a private message on our social media channels here:
 
Facebook
 
Twitter
 
Alternatively, you can reach out to us via a support ticket ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

Hey folks!

This was an issue we were aware of and it should now be resolved.

If you are continuing to get this 100% issue please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

Hey folks!

Thank you for getting in touch. At this time this is something we are aware of in regards to the confusion caused by the second key.

It has been reported to the development team and is being looked into.

Once there is an update we will reach back out.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@verita5555 Hey!

Sorry to hear that you are experiencing these Xbox bugs. Can you please answer the following:

  1. Not able to progress the story with the 2nd Faye Lau key (plus Kelso model is doubled) - Can you provide more information on this? Is the key not showing?
  2. stuck at 100% countdown screen - This is a known issue that should now be resolved.
  3. Dare & Kingbreaker weapon skins - placeholders (stoner & AK) - Could you provide images of this please?
  4. New weapons in general have their interaction with character models broken (ha...
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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@dratkcuf Hey!

Sorry to hear that the game froze for you. We understand that this can be frustrating and we do want to help you with this.

If it happens again can we ask that you complete the steps here, if the issue continues after this please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@mangafan_51 Hey!

Sorry to hear that you have been getting these Delta errors.

In order to troubleshoot this, we ask that you complete the steps here.

Should the issue continue after this please let us know.

T...

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    Ubi-Viral on Support Forums - Thread - Direct

@hannes9one Hey!

Thank you for getting in touch and letting us know that the Vindictive & Perfect Vindictive do not trigger on the Disoriented status effect.

Are you able to provide a video showing this happening?

This will help us look into this further.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@trustierclaw Hey! Sorry to hear that you are getting this easy anti-cheat error.

In order to troubleshoot this we advise completing the steps here.

Should the issue continue please let us know.

Thank you.


14 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@mangafan_51 Hey! Thank you for your reply.

It does seem that this is intended behaviour. Design choices and changes within the game do get made with patches so it could be that this was taken out.

I am afraid I do not have further information to share on this though.

If you need anything else please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@dirtdiver29680 @Im_Pine Thank you both for your reply. We will pass this on to be looked into further.

Once there is an update we will reach back out.

Th...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

Hey! Thank you both for getting in touch about this issue you have been facing.

This sounds like a possible synchronisation issue with the servers. This may have been caused by a recent outage or degradation.

If you are still experiencing these issues can we ask that you please complete the steps here.

Should the issue continue after this please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@davidhines1 Hi there, thank you for reaching out about these issues you have experienced.

We were aware of this issue with the 100% getting stuck and it should now be resolved.

This could indeed be due to server load however I am unable to confirm this.

If these issues happen again please try the steps ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@ermi91 Hey! Thank you for getting in touch about ammo dump not being in the expertise system as a separate named item.

Would you be able to provide an image showing this?

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

Thank you all for your replies and letting us know that this issue is continuing to happen for you.

Can we ask that you each contact us directly with your system files. You can find how to do this here.

We can then look into this more closely with you to try and get to the root cause of this issue.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@dirtdiver29680 That would be great thank you!

@Manager2k Sorry but I do not have information to share on this.

If you need anything else please let us ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@ihavenomicyet Thank you for the video this is perfect. Are you able to change the graphical settings to default to see if that helps or is this not possible on the Stadia version?