Ubi-Viral

Ubi-Viral



13 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@xxx20023 Hey! Thank you for getting in touch about PVE problems. Could you provide us with a video showing the bots shooting only explosive bullets?

Thank you.


09 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@rorschach397 Hi there!

Sorry to hear that your operators are missing. In order to troubleshoot this we ask that you please verify your game files.

If they are still missing after this please let us know.

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    Ubi-Viral on Support Forums - Thread - Direct

@jasonstampt @KGT-Policeman Thank you both for your reply. If you wish to report players directly to us please contact us via private message on our social media channels.

You can contact us via a private message on our social media channels here:
 
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Comment
    Ubi-Viral on Support Forums - Thread - Direct
 playfab/uaenorth

Thank you for your reply. With it set to playfab/uaenorth does it still not connect correctly?

Have you tried deleting the file, verifying the game files, and trying again?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@moodykiller_ Hi there, thank you for getting in touch and sorry to hear that you have received this sanction.

I am afraid we are unable to remove these. Thank you for the images, we will certainly pass on your feedback and suggestions about the system to the Rainbow Six team.

If you need anything else please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@thanatrixx Hey!

Thank you for getting in touch and sorry to hear that the game is crashing for you.

Thank you for letting us know your system specs and what you have tried.

There is some additional steps to try here, please try these and let us know if the issue continues after.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@raveout Thank you for letting us know you did all of those already. Is the issue still happening for you?

@Rolodex-TM Sorry to hear that you are also experiencing this issue. Just to confirm you have also tried the steps above?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@captn-jack Thank you for your reply and for providing these images.

We have gone ahead and opened an investigation into this.

Once we have an update we will reach back out.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@lackadal Hey! Thank you for your reply. Just to confirm this was a one-time occurance?

If you can indeed provide a video that would be most appreciated.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@souzeman Thank you very much for your reply and for answering those questions as well as a video.

We have gone ahead and reported this to the Trackmania team and an investigation into this is underway.

Once we have an update we will reach back out.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@blob1807 Thank you for your reply. If you restore defaults within the controller settings does that do anything?

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@blob1807 Thank you for your reply and for the video. Can you try verifying your game files and seeing if that helps?

If not please let us know.

Thank you.


08 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@pavelpru Thank you for your reply. We will certainly pass on your feedback about the wording.

In regard to the other issues these are still being looked into.

Thank you for your time.


07 May

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@alex-95i Hi there.

Thank you for your reply. Sorry to hear that you are not receiving gas from old Nate.

This was a known issue that was previously resolved. As you are also experiencing this issue we have gone ahead and reopened our investigation into this.

Additionally, would you be able to provide your save file? You can find how to locate this here.

If you can upload the save to a file sharing site and provide a link to it that wou...

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    Ubi-Viral on Support Forums - Thread - Direct

@mcetnar Thank you for your reply. That would be great.

Thank you!

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@katje-katrien Thank you for the kind words.

We will now lock this thread.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@uplayer-ycy Thank you for your reply and for this additional information.

These arsonists are moving and can spawn everywhere in the city, they can spawn over the whole island, please ensure you fully check the whole island for them.

If you still cannot locate them please let us know.

Thank you.

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@rati12 Hi there.

Thank you for reporting this issue to us about your attractivity max value being incorrect. This is an issue we had seen previously that was thought to be resolved.

We have gone ahead and reopened our investigation into this issue and passed along the provided image, thank you for this.

If you can please also provide us with your save file. You can find the location of the saves ...

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Comment
    Ubi-Viral on Support Forums - Thread - Direct

@katje-katrien Hey!

Brilliant to hear that this issue is now resolved for you. If you need any further help at all with anything else please let us know.

Thank you for your time and happy gaming!

Comment
    Ubi-Viral on Support Forums - Thread - Direct

@aw7777777 Hey! Thank you for your reply and letting us know you are also experiencing this issue.

We have an update from the ANNO team. In order to see Poster of the Leader you will need to have Hugo Mercier in your setup.

Can you and ...

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