Ubi-Viral

Ubi-Viral



27 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Bot_Sandwich!

Sorry to hear that this has happened.

The video you sent is a file path not a link. Can you upload the video to YouTube and send the link here, please.

26 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Kharatikiyatka!

Welcome to the forums. Sorry to hear you are having issues downloading the game. You can purchase the game from:

https://store.ubi.com/uk/rainbow-six-siege-all-games

Once done you will need to download Ubisoft Connect from here:

... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey. Aim Assist is not enabled on multiplayer on console in order to allow the game to be more realistic and skill based.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by SenhorPatolino
Thanks for the answers, hope this can help anyone that ever wants to use Reshade, have been loving how the game is looking now
Incase anyone wants to use reshade, you need to use 4.2.1 bellow
We are happy to hear that you enjoying the game
Comment
Hey, chokeslam007!

Thanks for getting in touch about this. As this is not something you need support with and is a console-specific issue we have moved this thread to the general section.

25 Apr

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Dewman_56
yes i have tried verifying the games files and it didn't work
Thanks for getting back to us. Can we ask that you please try the steps from the link below as we have found they have helped others:

https://support.ubisoft.com/en-GB/Article/000061964

If the issue persists, please let us know.

Thank yo...
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Lord-Terror!

Thank you for reaching out about this issue you are having with the connection in Siege. So we can get a better idea of what might be causing this could you take a video, upload it to YouTube and send the link here?

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, sorry to hear that this is happening.

Can you try uninstalling and re-installing the Logitech mouse software to see if that helps please?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.

Ubi-Viral
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, HANSzerzetes!

Welcome to the forums and sorry to hear that you have been banned due to a crash. Unfortunately, we are unable to remove these bans as the system is auto-managed.

In regard to the crashing issue we ask that you please troubleshoot this by following the steps below:

https://support.ubisoft.com/en-gb/Article/000061047

If the issue persists, please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Dripler.-!

Welcome to the forums. Sorry to hear that you have been banned, the forums are not the place to appeal this.

Please contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey! As advised by Djuro005, using a VPN to make purchases is a breach of the rules and can result in a ban.

You will need to pay in the local currency of your location please.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey!

I am afraid you will need to wait for a response from corporate as the decision comes from them and nobody here on the forums or support can make that decision.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by makxi2019
I'm not able to paly, the system give me this error tom clancy errore 0-0x00100608.
Please help me
Sorry to hear this. What platform are you playing on?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Overhaul_FR
i just reinstall the game and the problem gone
Hey! Brilliant to hear that this is now sorted for you.

If you need anything else please reach back out.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, samppa10s!

Thank you for getting in touch about this and thank you for the video. We are aware of this issue and it is actively being investigated. Apologies for any inconvenience caused.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey!

Sorry to hear that you are encountering this issue. In order to troubleshoot this can we ask that you complete the steps from the link below:

https://support.ubisoft.com/en-au/Article/000064020/

If the issue continues, please let us know.

Thank you.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Soarific!

Welcome to the forums and sorry to hear that this has happened. In order to troubleshoot this issue please try the steps from the link below:

https://support.ubisoft.com/en-gb/Article/000061047

If the issue persists, please let us know.

Thank you.