Ubi-Viral

Hey, elip08!

Thank you for getting in touch about the stat tracker website. We are aware of issues with stats not showing correctly and it is being investigated.

I am afraid I do not have a time frame to share for when this will be resolved, however.

Originally Posted by The_Yolo_J
Hey Karl, I tried but without success, I also tried to use another headset but nothing works.

Thank you for getting back to us, The_Yolo_J!

It does seem strange that it is still not working. Can we ask that you send us your system files in a support case. You can find how to do this here:

https://support.ubisoft.com/en-US/Article/000061449/

Once done, please reply back here with your ... Read more

Hello, FzWRLD!

This error usually occurs when you are using an account the game was not originally activated on.

In order to investigate this further, please contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Originally Posted by LilRoosta35
Thanks.

If you need any further support, please let us know!

Originally Posted by E_King-_-
Guys I tried everything you said and still doesn't open properly what should I do?

Sorry to hear that this is still happening for you. Are you using an anti-virus? If so can you temporarily disable it and test if it works?

Hey, GxyLxrd_!

Sorry to hear that you have not received these packs. As this involves investigating the content of your account it is not something we can assist with over the forums.

You can contact us via a private message on our social media channels here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hey, netflix.1.!

Sorry to hear that you are experiencing low resolution with the sights in Rainbow Six: Siege. Would you be able to provide an image showing this, please.

Also what resolution are you playing on?

Thank you.

Hi, Wusian!

Brilliant to hear that you now have this. If you need anything else please let us know.

Thank you.

Hi, edward13371227!

Welcome to the forums and thank you for reaching out about this. Account sharing is against the Ubisoft Terms of Use: ... Read more

Hi, Pencil00!

Welcome to the forums and sorry to hear that you are experiencing this crashing issue. Thank you for the troubleshooting that you have done already.

So we can investigate further, please provide your system specifications.

Thank you.

Originally Posted by Nekramite
After checking, the problem fixes itself after I relaunch again but it happens again usually after 1 round of a multiplayer match.

Hey, Nekramite!

Thank you for getting back to us, were you able to complete the steps we linked?

Are you finding that this happens when your system temperature increases or is it always after 1 round?

Hey, PiercinSnipe!

Thank you for reporting this to us and thank you for the video. In the video as you turn away the icon for flashbang still shows, therefore meaning it is still in your viscinity.

Are you able to test this again in the same location but instead of turning keep facing and see where abouts it lands?

We can't tell exactly where it landed so it may have clipped on something and bounced back or got stuck. You also threw it into an open doorway so still was in your line of sight until you turned away.

Thank you and we look forward to hearing from you soon.

Originally Posted by Mister_Zucc
It's been 3 years is there any fix to this?

Hey, Mister_Zucc!

Thank you for getting in touch. I have checked with our Dev team and this issue has been resolved. Sorry to hear that you are encountering this also.

Can we ask what system specs you are using? Also what is the model of the monitor you are using?

Thank you.

Hey, JuaNiKoTeFoKa!

Sorry to hear that you are experiencing this issue. It sounds like a connectivity issue that you are having. Can we ask that you complete the steps from the link below:

https://support.ubisoft.com/en-GB/Article/000078839/

If the issue persists, please let us know so that we can investigate further.

Thank you.

Hey, Draylock2525!

Thank you for your post. The forums is not the correct place to report players and as such I have redacted the usernames from your post. If you do post daily you will risk being permanently banned from the forums for breaching the rules.

We understand that encountering players like this is frustrating and we advise that you use the in-game report function "Report toxic behaviour".

Those who continually TK will be banned by the system and repeated TKing after being banned can also lead to permanent bans, so please have faith in the system that it will ban them if they continue to TK and be toxic.

Thank you.

Hey, Static_Offset!

Welcome to the forums.

Sorry to hear that you are experiencing issues with your mic in-game. In order to troubleshoot this, please can you do the following steps:

https://support.ubisoft.com/en-GB/faqs/30829/

https://www.reddit.com/r/Rainbow6/co...oubleshooting/

1. Open your “File Explorer” and click on “Control Panel”. Then click on “Hardware and Sound” and then click on “Sound”.
2. Click on the “Recording” tab and the... Read more

Hey!

Sorry to hear that you are experiencing this issue with not being able to launch the Vulkan version of the game.

Can we ask that you ensure your Windows is up to date.

Additionally please verify your game files, you can find how to do this from the link above also.

Should the issue persist, please let us know.

Thank you.

Hey, CoPPeR_XxX!

Sorry to hear that you are experiencing issues with your mic in-game. In order to troubleshoot this, please can you do the following steps:

https://support.ubisoft.com/en-GB/faqs/30829/

https://www.reddit.com/r/Rainbow6/co...oubleshooting/

1. Open your “File Explorer” an... Read more

Hey, AceImperial!

Sorry to hear that you are experiencing graphical issues with Rainbow Six: Siege. Can we ask that you please try verifying your game files in order to troubleshoot this issue:


UBISOFT CONNECT

STEAM

If the issue continues after this please let us know.

Thank you.

Hey, SnekWithAGun!

Welcome to the forums and sorry to hear that your controller is not working correctly in the observation tools.

Would you be able to share a video of this happening please?

Additionally, do you have another controller you can test?

Thank you.