Ubi-Viral

Originally Posted by CoolMike
I am on PC. I don't have a activation code and i'm not sure what to do. Can I link my Uplay account with my steam account and then it will work? Please help me. I really want to play this game

Hey, CoolMike!

Welcome to the forums. When you launch Siege, it will open Ubisoft Connect and the game will link to the account that is signed in there. This will also link up Steam to your Ubisoft Connect.

Are you getting any error message when launching the game?

Originally Posted by Ashton67612

OK so you will need to wait for it to fully install on Steam before being able to play.

If you need anything else please let us know.

Thank you.

Hey, xerxes-aria!

Sorry to hear that you are experiencing this issue.

Thanks for your report, your feedback helps us to improve the game.

We have forwarded this issue to the development team for further investigation.

Thank you.

Hey, GhostDog30!

Sorry to hear that you are encountering this issue. Can you confirm do you play the game in fullscreen or borderless?

What is your graphics card driver version?

Hey, Rastfarian!

Sorry to hear that you are not able to play. Are you getting any error messages at all?

Have you tried the troubleshooting HERE?

Hey, folks!

Thank you for letting us know about this issue. There is currently no workaround but our team is currently looking into that issue. Keep an eye on our forums and the Anno Union ( https://www.anno-union.com/en/ ) for all future updates and patch notes.

Thank you.

Originally Posted by IIAc3sII
I can keep playing on older version in offline mode as long as I don't update, the moment I update I'm stuck with it and even putting back the entire game folder from older version won't work, even if I try to launch game from offline mode it will simply not start anymore then..
So I'm also thinking its either something in the registry like you say, or perhaps Ubisoft Connect itself that keep track of this, but I'm not sure.

Can anyone else shed some light on this, I really want to know how to go back to older versions as a preventative measure in case I need it.

Hey!

I am afraid it is not possible to go back to older versions,... Read more

Originally Posted by maxter_x2010
Thanks guys , reinstalling the game worked for me though the saved games don't load sadly but other that it is running just fine, cheers!

Brilliant to hear that this worked for you!

Originally Posted by Panda_akd
problem with todays companies is you can try this or this or this i dont want to try i want to work its not my problem. Only with games people need to work for you to fix a game. what about you fix your game and then try to sell it....

Read more

Hey!

Thank you for providing this feedback on the banking system. As advised by SirHarryPierce, this is working as inteded.

We will however pass your feedback on.

Thank you.

Hey!

We are aware of an issue where Anno 1800 will crash with an unknown DirectX error when you try to start a new game session over and over again after playing the game for some time.

This issue is currently being investigated and should be fixed with an upcoming game update.

Thank you.

Hey, folks!

Thank you for letting us know about this issue. There is currently no workaround but our team is currently looking into that issue. Keep an eye on our forums and the Anno Union ( https://www.anno-union.com/en/ ) for all future updates and patch notes.

Thank you.

Thank you for getting back to us. As a temporary workaround are you able to disable your screensaver or set it to a longer time to start when playing ANNO?

Originally Posted by Smoothy._.
I use DX API. I tried using Vulkan but I still get drastic frame drops. I have already made a ticket about my issue and got some suggestions on how to fix it but non of them seem to work.

Sorry to hear that the steps suggested did not help, what is your case number?

Additionally, what is your system specs?

Originally Posted by SadOneShoot16
There is only issues in this game.

Sorry to hear that you are experiencing issues also, is it the same issue as described above?

Hey, Chi.Is.Very.Bad!

Sorry to hear that you have experienced account security issues. I am afraid this is not the place to discuss this as it is a public space.

Therefore please provide your case number so we can support you in private.

Thank you.

Hey, ltsJD!

Welcome the forums and sorry to hear that you are experiencing sound issues. Are you able to share a video showing this please?

Hey, Herrpanda11!

Welcome to the forums and sorry to hear that you are being asked for a CD Key. Do you have the latest version of Ubisoft Connect installed?

You can get it from HERE.

If the issue continues, please let me know.

Thank you.

Hey, Lorepool!

Welcome to the forums. I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com/

Thank you.

Ubi-Viral

Originally Posted by Puma59300
Après sa fais 5 jours, et c'est pendant le week-ends de pâques où je pense nombreux sont ceux qui voulaient poncé le jeux...
Grosse déception, colère et incompréhensions de voir que 6 jours plus tard le problème n'est pas résolu.

Hey, Puma59300!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

... Read more

Hey, Dying_Fetus_!

Sorry to hear that the game is crashing for you. Can we ask that you please try the steps here:

https://support.ubisoft.com/en-GB/Article/000061047

If the issue persists, please let us know.

Thank you.