Ubi-Viral

Originally Posted by ChocolateTHNDR6
I have had the exact same issue forever and its frustrating the heck outta me!!! Find any fix??

Hey! Sorry to hear that you are also experiencing this issue. Did you try the steps linked above?

Originally Posted by Frost_420.
I have the same problem. It occurs only while using the vulkan version. I have a RTX 2060 with the latest driver updates. Vsync is off. I have tried to verify the integrity of the files and tried to change the settings in the gamesettings ini folder. Nothing seems to work. Any solution ?

Hey! Are you able to change the refresh rate on borderless/windowed mode?

Hey!

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com

Thank you.

Hey, JKGaming7!

Welcome to the forums and sorry to hear that you are experiencing low FPS. Thank you for letting us know what troubleshooting you have tried and also for sending your system specifications.

Do you have any other software open when running Siege?

Can we also ask that you please try the steps HERE in case there is something you have not tried.

Thank you.

Originally Posted by WaduBen7130
this same thing happened to me after i installed but after finally being able to open the game and verifying integrity on steam, halfway thru a quick match, when i alt tab to discord, my laptop freezes and i suddenly cant type in discord. then i alt tab back into r6 and it crashes my laptop, giving me the blue screen of death. by the way i alt tabbed a few times before it happened and i tried a few times but it keeps happening.

laptop specs are: i7 9750h, gtx1650, 16gb ram, windows 10 21h2, and the 466.63 nvidia driver.

Hey! Sorry to hear that you are also experiencing this issue. Please be aware that Siege may not run correctly on a lapto... Read more

Hey, DumarJones!

Sorry to hear that you are experiencing this issue with the game not launching. Thank you for the video and also for letting us know what troubleshooting you have done so far.

Can we ask that you please submit to us your system files. You can find how to do this HERE.

Once done please reply back here with your case number so we can investigate further.

Thank you.

Hey, No_L!

Welcome to the forums and sorry to hear that you are experiencing this issue with the game not launching and also crashing.

In order to troubleshoot this issue we ask that you please try the steps HERE.

Should the issue continue after this, please send us your system files. You can find how to do this HERE.

Once done please reply back here with your case number so we can help you furt... Read more

Originally Posted by lyu_grunge69
I see you're handling it! Thank you!

I know it's a lot of work, but a lot of users were having trouble, and I hope it gets fixed as soon as possible!

Please just take care of your health!

We understand and hopefully it will not take too long to be resolved.

If you need anything else in the meantime please reach back out.

Thank you.

Hey, Stonee-!

Welcome to the forums. Sorry to hear that you have been banned. I am afraid that this is not something we can assist with over the forums.

We ask that you please contact us via a private message on our social media channels here:

Facebook
Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Hye, iceboxx!

Welcome to the forums and sorry to hear that you are experiencing this issue. In order to troubleshoot this please try the steps HERE.

Should the issue continue after this please let us know.

Thank you.

Hey, Feik1980!

This seems rather strange behavior. Does this still happen after resetting the keybindings to default?

Could you also provide an image showing this happening please?

Hey, Overripe_Banana!

Sorry to hear that you are experiencing crashing to desktop mid-game. Thank you for the steps that you have already tried.

Also thank you for providing your system specifications.

Although you have done most basic troubleshooting can we ask that you check if there is anything you are yet to do from HERE please.

Should the issue continue after this, we would appreciate it if you can send us your system files. You can find how to do this ... Read more

Hey, SOme-ThinG!

I am sorry to hear that you came across this issue when trying to place an order in our in-game Store.

I would ask you to wait 48 hours and try to purchase the desired item again. During this time, no purchases should be attempted.

If you still have issues please reach out to us via a support ticket HERE or a live chat ... Read more

Hey, WanseyTTV!

Sorry to hear that you have received an abandonment penalty as a result of a disconnect. Those penalties are issued server side by an automated system and cannot be overturned. For more information, please see this article:

https://support.ubisoft.com/en-GB/Article/000062990

Should you however encounter disconnects on a regular basis, we would like to suggest the following steps:

https://support.ubisoft.com/Article/000078839

Thank you. ...

Hey, Cubio.!

Sorry to hear that this issue has occured. We are unable to assist with these types of issues over the forums. Can we ask that you please contact us via a private message on our social media channels here:

Facebook
Twitter

Alternatively, you can reach out to us via a support ticket ... Read more

Originally Posted by TKDlima
I've already tried to change the compatibility configs on the exe archive, but it seems not to work, is happening with less frequency tho, but it stills there, please help

Hey! Have you also tried the steps here:

https://www.ubisoft.com/en-gb/... Read more

Hey, ShishkaPauPau!

Sorry to hear that you are being asked for an activation code. Can you please re-install Ubisoft Connect from here: https://ubisoftconnect.com/

If the issue continues after this please let us know.

Thank you.

Originally Posted by NXT.CodyHub
How come someone who is famous like BikiniBodhi etc. get’s banned but their ban is lifted because it was false ban, but when someone else gets ban without reason and that person has evidence that he never cheated gets banned.
That is something I do not understand.


(Yes I am small Youtuber, but every single time I was playing siege I was streaming or recording, so there is no chance I would cheat + I invested a lot of money into game so why would I risk ban + it was my main serie on channel, where I got some community not many people but for me 800 subs are enough)





I even have evidence, every single match I have been playing I was recording and streaming and you can clearly see there that I wa...

Read more

Hey!

Sorry to hear that you are experiencing this issue. Just so I understand correctly when you change the settings in-game they do change, however when running the benchmark it does not match what you have in-game?

The benchmark is an estimate of what the game believes your system should be able to run it does not change the settings for you. You will need to do this manually.

Originally Posted by gaZvedo
I have the same issue, i play on an spire vx5 laptop, with a i5 7300hq and 1050 4gb, and 16gb of ram. before like december or november of 2020 i was able to change resolution and hz on vulkan, but now i cant. I play on a external 144hz monitor. But my resolution is capped at 1920 1080 and my hertz at 60. But at dx11 i can change and get even higher fps
( sorry for my bad english, im from Brazil)

Thank you for getting back to us. Are you able to change the refresh rate in borderless/windowed mode?