Ubi-Wan

Hey all! I've responded to a number of other posts with each of you so far, but I'd still feel comfortable restating that our teams are aware of this issue, and are currently investigating. Thank you all again for the reports here, it helps quite a bit in terms of having things looked into.

Stay tuned to our public channels for updates on this ongoing investigation!

Hey all. I'm really sorry to hear everyone's experiences with this. As mentioned by Milky, our teams are investigating similar reports. At this time, the team would like some more information. For this issue, we ask for the affected game's match ID. This number can be found in the bottom right-hand side of the match's scoreboard when viewed.

Hey there, loly987654CZ! Welcome to the forums. I'm really sorry to hear you're running into the 3-0x0001000B error code so often that you're unable to play. For starters, we ask that you complete the steps found here, to ensure your connection to our servers is as clear as possible. If things persist after, we ask that you create a new ticket with our support team, and mention the error code, as well as the steps you've taken to troubleshoot this. Our team will be happy to go further into detail and assist you from there.

Hey there, alexandrejcg & ELETRONCO2! Please be aware that our teams are indeed aware of this issue, and are looking into a solution at this time. We appreciate your patience as this is being investigated. Stay tuned to our public channels for updates on this.

Hey all. This is actively being investigated by our teams. As investigation is ongoing, we ask that everyone stays tuned to our public channels for any updates to this. Thank you for sharing your experiences! We hope to get everyone back in-game with proper FPS as soon as we can, so we appreciate everyone's patience while this is being looked into.

Thanks for the update, Ispxmalxt! This will be forwarded to the team for investigation.

Hey all. I'd like to make note that our teams are aware of this issue, and are looking into a solution at this time. We appreciate your patience as this is being investigated.

I'd like to know if anyone is experiencing this issue on the new Xbox series X, or only the Xbox One?

Hello there, marcelofdon! We only support English on the forums here, and we also have a French & German forum. Would it be possible to repeat your question in English?

Alternatively, you can open a ticket on our support site and an agent will get back to you in your preferred language.

Hey there, Nanos_. - welcome to the forums! I'm sorry to hear you're running into this. I'm curious to know if this happens every single time you load into Villa? Additionally, are you able to reconnect and play? Regardless, I highly recommend you complete these troubleshooting steps, to clear your system's performance, and hopefully lessen these crashes.

Hello there, Ever.Yellow. I'm sorry to hear about this. You're unable to manually adjust the data center you connect to on console, as the best possible option is automatically selected. It's suggested to ensure you're not using any VPNs, as well as ensuring your connection is as clear as possible to have the fastest connection available to you.

Hello there. Please note that after our teams deny a ban, it is unable to be appealed. If you've already submitted an appeal with it being denied, there's nothing more which can be done regarding the sanction placed on the account.

Hello there, Kings-Hansiiie. I'm really sorry to hear this is happening. I'm curious to know if you've tried adding Siege and Ubisoft connect to your antivirus program's whitelist, if applicable. Oftentimes errors such as these can be resolved by this.

Hey there, bennny78. Thanks for reaching out with this, sorry to hear you've had trouble receiving your drops. I'd like to have you create a new ticket with out dedicated support teams, who will be able to have a closer look into these missing drops with you.

Hey there, FGS.Deltawax. While we're only able to communicate using English here as per the forum rules, I believe your issue relates to a sanction placed on your account. If so, you'll need to create a new support ticket with out dedicated team. This team will be able to properly look into an appeal for this ban.

Hello there, Itzy.Lower. Thanks for sharing your information on this, and with images! We do appreciate that. Note that this is currently being reported on an R6fix found here! We encourage you to share your experience with this there, as it'll help the team's investigation.

Thanks for sharing the details here, Sah.GODSENT. For all those who are encountering this, I'd like to have you share your experiences on the R6fix page opened for this issue. This will help our teams track things more closely throughout the ongoing investigation.

Thanks for sharing experiences here, everyone. We'd like to have those experiencing this visit the R6fix open for this issue, so our teams can track everything there. Feel free to add any extra details on the issue on the forums, or in the R6fix report!

Hello there, Sweet_Storm! Welcome to the forums, and thanks for sharing this! This issue has been forwarded up to the development team for further review. In the meantime, please try uninstalling local DLC related to Rainbow Six Siege. It's also suggested you share your experience on the R6fix which the ever so helpful HippedOak0608 has provided above! (Thanks for that, Hip!)

Hey, W0ahThere! Welcome to the forums. Thanks for sharing your experience here. Feel free to post your video for investigational purposes, however also take note that our teams are investigating similar reports and would like some other information regarding these matches. We ask for the affected game's match ID. This number can be found in the bottom right-hand side of the match's scoreboard when viewed.

Hello there, TheSpicyTomato! Looking into your account, I can see a Ubisoft Connect version of Siege. This means the game may only be launched via Ubisoft Connect, and not Steam. If you wish to launch Siege from Steam, you'd need to purchase a Steam license for the game.