Ubi-Wan

Hello there, Sinister_Smooth, and welcome to the forums. I'm really sorry to hear you're running into is error. For error codes such as these, we typically ask those experiencing them to run through some connectivity troubleshooting. This should help ensure you have a clear connection to Siege's servers.

Hey all, Thanks for the translation here, Aionnz! This certainly is a late reply, thus I hope you and juangel99_xy managed to resolve this. If not though, please do let me know and I'll be happy to look into things.

EdsonEB - First, I'd like to note that we only support English on the forums here. However I presume you're encountering a similar situation. To that end, I'm sorry to hear you're running into trouble with your purchase, and the content which comes with it. Which edition of Siege did you purchase, if I may ask?

I'd also like to know what operators exactly you appear to be missing (As in, the names of these operators)? It'd also be great for reporting if we grab images of your attackers and defenders screen!

Hey there, OstrichLegend! Welcome to the forums. I'm sorry to hear you're running into this connectivity issue within Siege! I've taken a look into your case, and can see that your ticket is still in the escalation process for review by our dedicated teams. I advise you keep an eye out for updates on your ticket number 14465211 for any potential updates!

It's good so see you around again, HippedOak0608! It seems there was a bit of misunderstanding due to wording used here - but that's quite alright! The cancellation issue you've mentioned is something our teams are aware of. Some players have started R6fix reports for this issue, which I'd really like to see if we can get more eyes / reports on. Please share your information so things are track... Read more

Hey all! This issue is something our team is aware of and are investigating at this time. Thank you, TANNER.sQ, for sharing an R6fix about this! It'd be great if we can get more tracking on this via more reports.

Hey all. This degradation was resolved last night. Hopefully things are a bit less unstable now! npa1 - typically, the only way to reach our dedicated support te... Read more

Hello there, Spitfire.gg! Thanks for reaching out with this report. I'm curious to know if you were able to grab an image or video preferably showing this issue off? I'd love to have a much closer look at this strange drone issue you seem to be encountering.

Hey there, KR_scarface! Welcome to the forums! I'm really sorry to hear Siege is freezing in the menu for you. I've got two questions - does this happen every single time, or does it seem somewhat infrequent or random?

Additionally, could you confirm the PlayStation platform you play on? 4, or 5?

Hey there, peck003! Welcome to the forums. I'm sorry to hear about this! I'd like to have a closer look at things. Can you upload images of your defenders and attackers page? I'd like to ensure we're on the same page, and have these images in case things need to be reported.

Hello there, DexyPro.exe! Welcome to the forums. I'm really sorry to hear you're encountering these errors when playing Siege. As they're BattlEye errors, it's a great idea to give the steps found in our BattlEye FAQ a try! This can help clear these errors away.

Hello there, Sonolix! I've looked into your account - I'd like to have you reach out to our support team for more assistance regarding these drops. You can do this by creating a support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hey there, Bilalkassar. Welcome to the forums! I do appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game. This is a complex topic involving hardware, live services, and security. We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing.

Hello there, II-SAD_CLOWN-II! Thanks for reaching out with this issue regarding the amount of renown you're receiving for training ground matches. Our teams are currently investigating similar reports. We don't have any prevalent information at this point in time, so I suggest keeping an eye on our public channels for updates.

Hey all! I really appreciate the reports here, and I'm sorry to hear the free pack hasn't been received. I'd like to make note that our teams are aware of some players not receiving this free pack, and are investigating a solution at this time. Thank you for your patience as this is being looked into.

Hey there, alexrc2024! If you've been able to complete the steps found within the FAQ's above (whichever FAQ would be relevant to your platform) we ask that you reach out to our dedicated support team by creating a new ticket for further assistance, as they can look more closely into your connection settings.

Hey there, erc1674. I've replied to another post you were active in, but just to be safe - note that our teams are aware of this and are currently investigating a solution. Please stay tuned to our public channels for updates, when available!

Hey there, artur_shooter09. I'd like to have you reach out to our dedicated support team for more assistance here. You can reach them by creating a support ticket. You can also create a ticket with our social media support on the Ubisoft Support Facebook or ... Read more

Hey there, Jwill_10. I'm sorry to hear you're running into these situations first I'd like to note that as it stands, Support cannot affect temporary sanctions in any way. With that said, I can definitely understand the frustration these accidents are causing. You may wish to be more careful about your decisions in-game in order to avoid potential accidents such as this in the future.

Ispxmalxt - No worries! I'm glad we can get word out on this, as it's definitely something we're looking into.

elod890611 - While this issue is still being investigated as a whole, typically we suggest completing steps such as these troubleshooting to clear your system's performance! Feel free to give this a try while our teams investigate this issue as a whole.

IK_Gamex - Support doesn't quite have access to information such as those possibilities, though I'm confident our teams will be sure to find a proper solution, given enough time to investigate the root cause.

Hey there, Ispxmalxt! We spoke on another thread some, but for good measure - this is being investigated by our team. Thanks for reporting this, and for your patience as this gets looked into!