Ubi-WheelyDuck

Originally Posted by KellanB
Can confirm that this works.

Fantastic!

If ever we can help in the future just let us know as we will be happy to help

Hey guys,

Sorry to hear you have encountered this issue.

Can I just check you have tried the steps previously advised?

Hey guys,

I am afraid we are unable to remove temporary sanctions. As UbiKoality advised this has been implemented to help improve the gameplay experience for everyone.

I hope you enjoy the rest of the event

Originally Posted by SDfireZ.EP
Hi! I know this is old and maybe no one is watching this but i am just going to hope someone will see this. I just got an abandon penalty for an hour because i canceled the matchmaking for a ranked match I never got into.the reason it was for an hour is because yesterday I played ranked and when the score was 3-0 for our team, a hacker kicked my whole team out of the match and because the game thought it is our fault, we got a penalty. I love the game and I usually try to be an active member of the community, but these things are gamebreaking and I can't play a game that is going to drive me crazy.

Hey SDfireZ.EP,

Sorry to hear that you enco... Read more

Originally Posted by Malkialex21
I was fighting a Nuxia as Shaman, and a Warlord tried to kill me from above, which he failed doing and died. However he revived himself in a second and killed me.

The clip in question : https://www.youtube.com/watch?v=6MrI27JEEtI

Is this a bug/hack ? I've never seen that but im quite new....

Read more

Hey guys.

Sorry to hear that you are having trouble with NAT in game.

Would it be possible to try the steps in this support article?

If you have any trouble please let us know

Originally Posted by velzevo0l
Hello faced with this problem when the game starts after the screen saver preview the game won't start (after the previews it hangs in task Manager 20 seconds and then crashes), although in theory it should start, and then the "play" button lights up blue again, tried to reinstall the game (even with disabled antivirus) and update the system software (including the graphics driver and Microsoft Visual C++) and it too did not give results.

Hey velzevo0l,

Sorry to hear that you are having trouble launching the game.

Thank you also for trying some troubleshooting steps, would it be possible to try ... Read more

Originally Posted by NoxSanctus
I've done everything what I can, also this troubleshooting. I tried it and didn't work. And what is 5-00000084 error code. I couldn't find what is it. So have you got any other idea, becouse there is no problem with my network and I tried the troubleshooting. So I don't know what to do. Please help.

Hey NoxSanctus,

I think in this case it would be really useful to see your port forwarding. Would it be possible to send us this ... Read more

Originally Posted by PhantomSkater39
Just seeing this reply now, but it seems the problem I have is due to the switch from Ubisoft Club to Ubisoft Connect, which has since been stated on these forums.

Hey PhantomSkater39,

This certainly is likely and so I would suggest for any and all updates to keep an eye on this support article

Hey guys,

It is great to hear that this is now resolved for you.

If ever we can help in the future please let us know as we will be more than happy to help

Originally Posted by VSample
Well, even after the Ubisoft Connect update happened, I got all the skins back except this one. I guess thats because for other skins the granted access is permanent while on the mpx skin whatever you do - access is granted immediately, but the reward can be acquired only during that month back in the early 2020. So screw me i guess(and mb a bunch of other ppl out there).

Hey there,

If this has not unlocked for you I would advise to ... Read more

Originally Posted by Ray_29
I keep getting this error after I start my search. I believe it started a month ago. Then it got fixed on it's own after some random update. Now this error has made it's way back. It's been two weeks since I've played the game. Plus I've tried every troubleshoot methods. Any help would be appreciated.

Hey there,

Sorry to hear that you are having this issue.

Can I check have you tried ... Read more

Originally Posted by RobotAI3000X
Sometimes when matchmaking for a long time in a squad the game kicks everyone and then makes them try to reconnect to a game that doesn't exist. This is not the first time this has happend to me and i found out the only way to get out of it is if you squad up with someone who doesn't have the glitch. This is annoying since you maybe were playing with all of your friends at the time which means that none of them can search for a game. You can however play the other gamemodes.

Hey RobotAI3000X,

Sorry to hear that you have encountered this.

Do you happen to know a time and date this happened? As exact as possible will greatly help ... Read more

Originally Posted by Effective.-
I have figured it out now. I just went to my key mapping settings and reset the settings to default and it works just fine. Thanks for the help guys sorry about that.

It is great to hear that you found a solution that works for you.

No need to apologise we are more than happy to help!

Originally Posted by kssizm
Please answer me Iwant to play online

Hey there,

Would it be possible to send us a video of this happening to help us investigate?

Many thanks in advance!

Originally Posted by parallx
Seems like it was fixed? I am able to join TOTD today. Thank you!

Hey parallx,

It is great to hear this this is now resolved for you.

If there is anything else we can help with at all just let us know

Originally Posted by Utaa_TM
I tried to upload the skin in another club and to apply it but same problem. Is that what you meant?

I tried to upload a picture of the problem when I try to select the skin I hope it work
(Other link : ...

Read more

Originally Posted by reaby
Ah, cool! There's even easier way to do this!

Glad o hear this worked for you.

If there is anything else we can help with just let us know

Originally Posted by voblivion
https://www.youtube.com/watch?v=yrphEiEtCMA (pressing only forward, no release, no turn)

Thank you for this.

Can I check, is this the only such event you have noticed this?

Would it be possible to also show us how you have this setup on map creator?

Hey mtgrhox

Sorry to hear this.

Would it be possible to share a video of this for us to help us investigate?

Many thanks in advance!