UbiExcellent

UbiExcellent



13 Apr

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    UbiExcellent on Support Forums - Thread - Direct

@kennyannydenny Much obliged! I've forwarded this screenshot and report to the teams to be looked into.

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    UbiExcellent on Support Forums - Thread - Direct

@kennyannydenny Much obliged! I've forwarded this screenshot and report to the teams to be looked into.

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    UbiExcellent on Support Forums - Thread - Direct
Hi folks! The team was having a difficult time with reproducing this error on their end, but I've let them know that this remains an issue for you all. If anyone else can provide video footage of this, please feel free to do so on this thread!
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    UbiExcellent on Support Forums - Thread - Direct
Thank you both for your replies. If possible, please let me know the following information:
- What is the Clan's name?
- When did you first notice that you were no longer receiving Clan XP?
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    UbiExcellent on Support Forums - Thread - Direct
Originally Posted by Noxious81
Sounds *wait for it* excellent.
Noxious81: Many thanks, both for that laugh and for your continued patience. So far, I've not heard back but I'll definitely keep you all in the loop.
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    UbiExcellent on Support Forums - Thread - Direct
Hey MadMaxxx! Thanks for reporting that you are unable to unlock the Core Challenge 'Special Order'. Would you be able to provide two screenshots that show that you've equipped a specialization, but that the challenge remains locked for you please?
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    UbiExcellent on Support Forums - Thread - Direct
Hello Gibatron3000, and welcome to the forums! I've gone ahead and moved your thread to the Assassin's Creed forum, but I would also strongly recommend making a new post on the official Assassin's Creed Valhalla forums. To address the issue you brought up regarding "A Brewing Storm", this issue is slated to be resolved in a future patch, as seen on the ... Read more

10 Apr

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    UbiExcellent on Support Forums - Thread - Direct
Hi all! I've checked in on the team's on-going report for this issue, but I'm afraid it is still under investigation. I'm very sorry about that, since I understand this issue was reported awhile back. We will continue to keep this thread up-to-date with any new information. Thank you all for waiting in the meantime!
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    UbiExcellent on Support Forums - Thread - Direct
Hi all! At this time, the teams are still looking into this issue with the System Corruption blueprints. I'm very sorry for the continued wait, but please rest assured we'll provide updates once they've been shared with us.
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    UbiExcellent on Support Forums - Thread - Direct
Hello zano343! Warm welcome to the forums, and apologies for the wait. In order to troubleshoot this connectivity issue you're having, please make sure you've completed our connectivity guide for the PS4. Once this has been done, I'd recommend reaching out to our Technical Support teams on the support website for additional assistance. They will be able to take a deeper dive with you there. ... Read more
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    UbiExcellent on Support Forums - Thread - Direct
BillyTheSkid71: Understood!

Should this be the case for anyone else, please provide video footage in the form of a YouTube link here on this thread.

09 Apr

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    UbiExcellent on Support Forums - Thread - Direct
Hey there, CorTeZ667! If you can provide this video clip here as a YouTube link, or over the support website, that would be perfect. Once received, we'll be happy to get this over to the appropriate teams to be reviewed further.
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    UbiExcellent on Support Forums - Thread - Direct
DarthNut5ack: We're happy to have been able to help!
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    UbiExcellent on Support Forums - Thread - Direct
WL Siiiii: Okay, thank you for letting us know these steps didn't have any effect on this freezing error for you. I've brought this error to the team's attention, but if you can send over a short video clip showing this happening, that would be very much appreciated in the meantime.
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    UbiExcellent on Support Forums - Thread - Direct
Howdy GlennFlatpack! I'm happy to hear that the leaderboard began updating again, but I'm sorry it didn't retroactively add the 30+ Control Points you had taken. I've shared this with our teams, so they can look into this some more.
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    UbiExcellent on Support Forums - Thread - Direct
GlennFlatpack: It's our pleasure! If this happens again, please try to grab a video of it, so we can forward that to the investigating teams. I understand you didn't have this earlier, but the teams are requesting this to aid their investigation of the error.
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    UbiExcellent on Support Forums - Thread - Direct
Warm welcome to the forums, Zimmerman300c! In order for us to investigate this missing skill tier bonus, would you be able to share a YouTube video link with us that further depicts the "TDI 'Kard' Custom" high-end pistol not giving you this extra bonus? It would also be helpful to have your current loadout visible in this clip if possible please.
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    UbiExcellent on Support Forums - Thread - Direct
Hi David_1968! I've just replied to your other thread about this connectivity issue you're facing. I've gone ahead and locked this thread, so we can keep everything in one place. See you on that thread!
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    UbiExcellent on Support Forums - Thread - Direct
KILLAGRANPA: Hey there! For more clarification on this, please feel free to check out our dedicated FAQ.

Noxious81: Thank you so much for adding to this thread and for trying to clear up any confusion.
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    UbiExcellent on Support Forums - Thread - Direct
Hello everyone, and apologies for the lateness of my reply here. I've reached out to the investigating teams for an update on this issue. As soon as any details are shared with us, we'll make sure to update this thread.