UbiKoreanBBQ

Sony's guide to taking videos and sharing them will be able to walk you through that process. Once the video has been uploaded to a video hosting website (Youtube is the most notable), you can share the external link with us.

I appreciate you providing this other bit of information with us. Do you recall the article that spoke about this?

Hey, I'd be glad to look into this for you, and I do apologize for the delayed response. Please avoid bumping threads though as it is against forum rules.

I've watched your videos, and it appears in the first video more like ... Read more

Hey TE5LA-1! I'm sorry to hear about this sudden change in behavior! Please test out these general steps first, as they can resolve many assorted performance issues, and also help us rule out common causes for this type of issue. Please let me know if you're still noticing heavy memory usage after going through those steps!

Hey Zhafkiel.Zwei, I appreciate you reaching out about this. Recently we've had more reports from players about DELTA-03 errors after a crash or disconnection. An investigation for this issue is currently ongoing. To aid in their investigation, could you please create a case on our Support Portal and attach your ... Read more

I'm not quite sure I understand your question. Can you explain further what you mean?

I understand the irritation that this issue has caused, and apologize for the wait time for the fix. UbiExcellent has requested more info from the team. We are waiting for a response, and we appreciate your continued patience!

Thanks for providing that. Can you let me know if your NAT is Open, Strict, or Closed? Can you also let me know when this started happening, and which game modes are affected?

@isuwhat Hey there, sorry to hear you're having slow loading times! Can you let me know when this started happening, and what your original load up/fast travel times were?

@aposala7 Hey there! I'm sorry to hear this is happening, it sounds absolutely frustrating! Would you be able to take a phone recording of what it's doing and share an external link (like from Youtube) here? I'd like to get a better read on what's happening.

Also, in the meantime, can you test out ...

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@aposala7 Hey there! I'm sorry to hear this is happening, it sounds absolutely frustrating! Would you be able to take a phone recording of what it's doing and share an external link (like from Youtube) here? I'd like to get a better read on what's happening.

Also, in the meantime, can you test out ...

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Hi all! Thanks for sharing your videos and findings with the treasure that you haven't been able to reach due to shelves not moving. I've added this information to the investigation that it ongoing. So far, the Assassin's Creed team has not been able to reproduce the issue, so we kindly request that you create a case on the Support Portal and attach your save files and also let the team know the treasure location to help the team's inves...

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Hey dadasintel! I'm terribly sorry to hear that your item was deleted while trying to recalibrate. I'd like to see the video you've captured. Please upload to YouTube, or another video hosting website, as unlisted and share the link with me. Thank you!

Hey there sachinsachania! I'm sorry to hear your game has been crashing repeatedly! Can you please first test out the following troubleshooting steps? Let me know how it goes.

Hello HykCraft! Thank you for reporting this issue, and being detailed! I would like to get this information passed to the Division team to review. Would you be able to take screenshots, or collect video footage of the problem so that we can get a better read on the situation?

Hi sasorisan1! We have previously implemented a fix for this issue, so it should not be occurring. Can you take a video please you not progressing so that we can pass it along to the team to investigate? Thank you!

Hello T-M-! Thank you for reporting this player. I've forwarded this information and video to the security team to investigate.

Hello all! I apologize greatly for the connectivity issues you've been experiencing in the form of error code UNIFORM-01. Yesterday and today we have experienced separate instances of degradation on our online services for The Division 2. Please follow our ... Read more

Hello there, EXID-SOLJI! Thank you for reporting this issue, however, I invite you to please post in our dedicated Assassin's Creed Valhalla forum. Before posting an individual thread, please check out our ... Read more

Hey there cl37us! Typically this kind of exhaustive browser troubleshooting helps access on at least one device. What help are you needing? I can provide support for you! If it's account based, please send me a direct message.

Hey there! Thanks for reaching out with this issue. I've only seen a couple other reports of this issue, so I would like to retrieve more information. Can you please create a case on the support portal and submit your save files? You'll need a PC and a USB drive in order to provide the files. Instructions for copying data are below:

1. Insert your USB stick
2. Go to "Saved Data" in System Storage section of the Settings menu.
3. Click Copy to USB Storage Devic
4. Select the game data you want to transfer, and click Copy.
5. Upload to a PC, zip the file, and add to the case.

Ple...

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