Ubi_Plush

Greetings and welcome to the forums. Is the game appearing greyed out in the Ubisoft Connect client? This is where you will launch the game instead of from Game Pass. Post a screenshot if you still are not able to play the game from Ubisoft Connect so I can take a closer look.

@stahpIE @hteiKnOkeelF Would you both please post your PC specs so I can better assist? If you are not sure of your specifications, you can run a DxDiag report. After you have ran the DxDiag report, please tell us the following: Operating System, processor, memory (RAM), and display card (graphics card) name.

@camperkira Are you also receiving a Vulkan error when trying to launch Rainbow Six Extraction?

Please post your PC specs here as well so I can better assist.

• Example: Windows 10 Home 64-bit (10.0, Build 16299). Intel Core i5-8350U CPU @1.70 GHx (8 CPUs). 8192MB RAM. NVidea GeForce GTX 970

@moothat Welcome to the forums. I'm sorry to hear that the rewards from the Unite Front bundle have yet to appear in Rainbow Six Siege and Rainbow Six Extraction. It appears the rewards are taking a significant amount of time to show up for other players. At this time, I recommend waiting 24 hours for the items to appear. I sincerely apologize for the delay. Let me know if you still have not received the items, and we'll take a closer look at this for you.

@Snuffaluffa @TinkerNW @KiwiKuchen-exe Welcome to the forums. I am sorry to hear you are also having similar issues loading ...

@shaggytoph Thank you for the collected information and posting your feedback here. I want to assure you this will be forwarded to the dev team to review. In the meantime, please try to bind the second "drone camera mode" action to a new key bind as suggested by ...

@x2general I am sorry to hear that you are also having crashing issues on Xbox. What Xbox model is this happening on?

Depending on your platform, please try the following general troubleshooting guides for Xbox One or the Xbox Series X/S.

Let me ...

@szakembor Please let us know if rolling back the driver was successful.

If the issue is reproduced, I recommend a clean install of the latest Nvidia driver to ensure a proper setup before launching.

...

@kyubi38 Welcome to the forums. I am sorry to hear about this issue launching the game. This has been reported by other players, and a Mega Thread has been created. Please refer to the workaround there for more information.

@CelestialFaye @mini23460 @Nunito99 Greetings and welcome to the forums.

This issue has been reported by other players as well, and a ...

@mossrunson Welcome to the forums. I am sorry to hear about this unexpected behavior while using the Ubisoft Connect in-app store. I will message the Ubisoft Connect technical team about this and get back to you about how to proceed.

Are you seeing this same behavior when attempting to checkout from the ...

@redeyekrieg Welcome to the forums. I'm sorry to hear about the unexpected startup trouble. Are you still receiving this error, or has the game resumed to play normally?

I would also like you to clarify the platform you are playing the game on.

@llustrious @Adorablood ...

@makitvoficial Greetings and welcome to the forums. These pages are managed by Ubisoft US and UK teams, and we ask that all posts on this board are made in English so we can effectively moderate.

If you are inquiring about a trial version of the game from the Buddy Pass, please know this feature is not yet available. Official announcements about the Buddy Pass will be posted in the News and Announcement thread.

@dmcry thank you so much for the video clips. The game team is still investigating this issue. A post will be made in the ...

@neonspider1704 Greetings and welcome to the forums. I'm sorry to hear about the display troubles in Rainbow Six Extraction.

Would you clarify what happened when the game becomes "in focus"? This will help be better assist you.

I'd also like to know the current resolution settings you have setup in game.

@lexine93_lv to clarify, the game is crashing on a black screen when the integrated gpu is disabled?

I want to make sure you have set the GTX 1060 as the primary gpu when launching the game. I do not recommend running Rainbow Six Extraction off the Intel HD Graphics 630.

In addition, have you performed a ...

@thehandsomewei Greetings and welcome to the forums.

I understand the confusion around this. Players who disconnect during a mission in Rainbow Six Extraction will be penalized but not lose progress. Players who voluntarily abandon a mission in progress will lose progress, xp, and receive a penalty.

@xhand-bananax sorry to hear about this happening in the middle of a match. Have you continued to experience this after completing objectives?

I recommend verifying game files as a first measure to help me better understand what may be occurring. Updating any Windows and device drivers may also help.

@cruzz_96 @xNeoDAVx Welcome to the forums.

@Lorpoce I am still in contact with the game team to publish an official li...