frontier_support

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra

Hey there. If you haven't already, then please do raise a support request as u/tha_nut suggests : )
-Luna

Hi there. If you're still running into this, raise a ticket with us and we'll be happy to take a look!
https://customersupport.frontier.co.uk/hc/en-us
-Luna

Hey there. We will sometimes see caching issues causing this behaviour, so first up try clearing your browser's cache and cookies, or trying a different browser if available.
This will also happen if you've never confirmed your registered email address. If you need us to take a look for you, you can raise a ticket here: https://customersupport.frontier.co.uk/hc/en-us
-Luna

Glad to see this is resolved : )
-Luna

Hi there, I'm sorry to hear about this. If you're able to pop us over a ticket (https://customersupport.frontier.co.uk/hc/en-us/requests/new), our team can take a closer look into why the boarding process isn't properly completing. ~Nebula

Hi there! If the issue persists, please get in touch here:

https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360003261340

And we'll sort you out!

- CMDR Zenit

Hey CMDR,

If you are still having trouble accessing the game, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Hey CMDR.
If this persists for you, feel free to put in a support ticket with us and we'll be happy to take a look : )
https://customersupport.frontier.co.uk/hc/en-us
-Luna

Hey CMDR,

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can take a look.

- Ikaros

Hey CMDR,

Please send us a support ticket via https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team should be able to help.

- Ikaros

Hey CMDR,

Looks like there's a communication issue between launcher and Steam.

Our teams are looking into this at the moment.

Apologies for the inconvenience caused.

- Ikaros

Hey CMDR,

We've been made aware of this issue and our teams are looking into it.

Apologies for the inconvenience caused.

- Ikaros

Hey CMDR,

We've been made aware of this issue and we are investigating it.

Apologies for the inconvenience caused.

- Ikaros

Hey CMDR,

Sorry to hear about this issue.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help.

- Ikaros

Hi! The Blue Cobra is a variation of problems connecting to the adjudication or in-game mission servers.

When requesting missions, you are downloading a chunk of data over a short time. Therefore, for best results, we recommend making sure that nothing else is using your network in the background. For this reason, we would recommend avoiding streaming services such as YouTube/Twitch and making sure not to be downloading large files.

Additionally, we'd recommend logging into your router and disabling any content filters that may be present. In particular, look for anything that aims to filter fragmented traffic.

If you continue to have issues, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'll look into this with you :)

Hi! Do you have 0 notoriety? If so and you're still unable to pay, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we'll look into this with you :)

- Support Agent Nova

Hey CMDR,

Sorry to hear that you are having trouble accessing the game.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will help.

- Ikaros

Hey CMDR,

Sorry to hear about this issue.

I'd recommend sending us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and if the mission is still active, send us a screenshot containing the details of the mission so that we can assist further.

- Ikaros