moxjet200

moxjet200



24 Feb

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Posted on our socials:

In our most recent server update (no game client update needed) we introduced improvements to transition times for all players, especially solo play.

We are now seeing that oftentimes players in parties are arriving at different scenes when transitioning zones. We'll be working to resolve this as soon as possible, in the meantime if you are experiencing this, the temporary work around is to allow one player to go through to the next scene and once they've loaded the zone teleport to them via the party frames located at the top left of the screen.

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Progress up to that door on the minimap and keep going!

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It’s increases the rate which the next ones fall when you have the multi meteor nodes. I am also a meteor enjoyer

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Haha we will not ban anyone for this and thanks for providing the tip to the community, shinnyx. We are working on the real fix though and I know we have at least good progress on it.

Generally our rule is don’t have anything that manipulates or controls gameplay.

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More good gamepad updates on the way too. Glad you’re enjoying it. We put a lot of efforts into improvements and again there’s quite a lot more to come!

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We certainly do not region block but we have heard that EU ISPs are sometimes block connecting to online gaming services. I’d be interested to start collecting info on our EU players having issues and see if the ISPs are the same

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Agree. I’ll talk to the team


23 Feb

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Originally posted by Olegos1337

  1. Not low life, invested points in health
  2. No damage at all
  3. I cleared mobs before entering any location, no aggro
  4. Yes
  5. Seems like I didn't get "Grace period" invulnerability at all. Also I opened steam overlay before entering and closed it during mid load. Forgot to report, kinda sad moment

This is likely due to the much longer than normal transition times we’ve experienced since launch. I deeply apologize for that and I’ll be talking to the team about ways to combat any instance of grace period failing if there’s a fail to load state or a transition takes much longer than anticipated. It seems we may be able to do something like ensure that a character has moved at all before grace period falls off, though I thought we already did. I’ll run this by the dev team and again apologies that this happened

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Originally posted by Xyed

Is the game not saving the character data every few minutes ?

Or say on zone change ?

Save events happen very frequently. Item pickup, transition, item change, etc.

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Originally posted by Lillith_Was_Right

I'm one of the people who bought the game on launch, essentially going in blind as I've not followed the game at all in early access, and left a negative review after the servers failed to work. My review was short and simple, it said "the servers don't work, avoid for now."

After coming to this subreddit and seeing how you and the rest of the team have handled it I just removed my negative review a moment ago. I now have faith that the issue will be fully sorted in good time and that the launch day issues are not a a reflection on the game.

Its still annoying of course, but its far less annoying after seeing how you've all responded. Its so uncommon to see this level of communication and honesty from anyone these days, let alone a game developer. I can't wait to see what you all accomplish going forward.

We really appreciate it. Sincerely.

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Originally posted by fearliatroma

Appreciate it and I understand its not an easy task, as I say I'm happy with the great game that's available in offline mode etc but just don't like how people with imo valid complaints about the online are treated in the community.

Hope the launch is just a bump in the road for you guys and its all uphill from here because what I've experienced of the game you've made, it deserves to be played by as many people as possible.

Like I've said elsewhere, the dissatisfaction with online for launch is completely valid. We are presenting an online-enabled game and it's on us to ensure that it's playable online, and right now we're struggling to keep online services operational without issues under load. We'll get things in a good spot as we have a lot of talented engineers putting in a ton of effort to do so, but it's not a simple as "buy more servers" which so many people seem to think. We have plenty of server capacity.

The comments of encouragement from the community have certainly been appreciated as we have a lot of humans that have put a ton of their effort into preparing this game for everyone, including the team that works on online services, that are saddened by how launch has gone because of the issues at scale that we didn't anticipate. Seeing so much hate from those that are less patient is demoralizing, and there are some people on our team that are impacted more by those negative commen...

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We've not seen this before...

- Are you running a low-life build?

- Did you have any damage over time ailments on you before trying to scene transition?

- Were there aggro'd enemies in the scene you were transitioning from?

- When you relogged did the death persist?

- Is there any other context you can provide?

Also, did you submit an in-game bug report?

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We're making sure that our backend dev team is shielded as much and ensuring that they're getting rest. The "war room" sentinment is still positive and diligently working towards improvements. We're all certainly putting in more hours than normal which we expected, but leadership is actually ensuring that no one is working too many hours, taking stand up breaks, etc.

Sentinment internally is still very postiive. We're pumped that there is so much demand to play the game we've made and we know that we'll be able to work out the online gameplay experience issues at high load and we'll be better for it.

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This was a mistake on my part. There was a single change to a service that was being reverted from a change earlier in the day and I both understood our engineers incorrectly and worded that poorly.

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We truly appreciate the confidence and kind words. The team is excited to be on the other side of online stability issues and back to discussing game design and content with you all very soon.


22 Feb

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Originally posted by Aequitasddx

every critic on reddit, seam forums, EHG forums and especially on discord is shut down immediately. If i buy a game and cant play it for 2 days almost straight, like what do they expect?

We completely understand people being upset and we don't fault them. If you buy a game that is online-enabled it's on us to make sure that it's playable online, and unfortunately we're struggling to keep online services stable under the load - though we are making significant progress even if it is up and down.

It's certainly saddening to the team that launch has gone this way and our Steam reviews are being decimated, but that's on us.

We'll get things stabilized. We have a lot of very smart engineers putting in a lot of effort to make that happen.

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We're discussing what to do about this and intending to make changes. Is there any certain way that you all would like to see this handled? I can take your input to the team who's considering options.

Edit: look out for messaging from official channels on this shortly

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Lol u/GroovySock - we're just looking out for ya!

Fix will come in a 1.0.x follow-up patch.

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You all can follow along with updates in the following places:

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This is the main thing that we're investigating and hoping to address today. You all can follow along with updates in the following places:

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