ubi-smash

Hey @BramB5807, sorry to hear that this has been an issue for you during ranked matches. If you have tested if you are still seeing this problem in Ranked after the changes made, I would recommend checking out our connectivity guide to ensure there are no interferences that could be the problem. However, this is not to suggest any internet issues on your side but to ensure that the Rainbow Six Services and your Internet Service are communicating correctly. Please keep us posted if you continue to see the same behavior after trying this out and if you have any questions, pl...

Hey @SinisterSnake77, and welcome to the forums! Apologies for the late message, but if you are still experiencing any connection issues, let us know what platform you are playing on and the error you are seeing, so we can check this out further.

Greetings to the forums, @SepticXvfred. The best way to provide this information for our team review is to report the player with our in-game reporting tool. If you have any additional video clips or Match IDs you would like to share with us on the report, you can provide this to us ...

Hey guys, and welcome to the forums! I took your post to condense down so we can keep track of everyone noticing this error when trying to play. After receiving similar reports from our other channels, the team is looking into players affected by this message showing up at this time. Thank you for sharing these reports with us; however, I am sorry for the inconvenience this has caused. I have tied this thread to our team's investigation. We will be keeping everyone updated once we have more information to provide.

Hey guys, I am sorry for the difficulties this has been trying to connect to Rainbow Six Siege due to this error. The team is aware of players running into 3-0x0001000B and is actively investigating the root of the problem. There are no new updates to share, but please know we will keep everyone informed once we have further news to provide. In the meantime, please keep a lookout on this thread and here for any new updates and announcements. I understand the frustration and headache this has caused, but please know we truly appreciate your patience and understanding as we continue to look into the problem. Any questions you may have for us, please don't hesitate to let us kn...

Hey @Remedi_i, I got back to your post in the thread you mentioned. I have ensured the information shared has been added to our team's investigation into this. Once we have further updates, we will keep everyone posted. I will be closing this thread to keep the conversation in one thread.

Hey everyone!

@Remedi_i Welcome to the forums, and thank you for sharing this information with us. I have added both of you to our Team's report on this. @CJ-zombi...

Hey everyone! I am sorry for the belated message. The team has been actively working on the issues with joining players between Xbox consoles, which should now be resolved. However, if anyone run into the same situation when inviting between console generations, please keep us posted. We thank you for bearing with us while getting this sorted out.

Hey @Demon-SG, and welcome to the forums! Sorry for the late reply getting back to your question. Your progress will default to the highest level you hold between any compatible platforms once your accounts are linked to your Ubisoft Connect account. For more information, please check out our ...

@blaze_941 Welcome to the forums! In the latest update (1.6.2), this should no longer be a problem. If you notice this still happening in 1.6.2 and you have tried verifying your game files provide any new results, could you share any recent video clips of this still occurring on your end? Also, could you please co...

Warmest greetings to the forums, @willcerruci! Sorry for the difficulties this has been to complete. To ensure no new outcomes show after this, I would check if following our guide here and ensuring that you are on the latest update (1.6.2) helps remedy the problem. If the problem persists, I recommend uploading your video to a video-sharing platform such as Youtube and copying the URL to the link in the thread.

Welcome to the forums @hovsm! My apologies for the issues locating the Broken Blade in your inventory. Were the last actions taken when going to Asgard, or did you do anything else before you noticed it missing in your inventory? One item I would check is verifying your game files to see if it turns back up in your inventory. If it still missing after this, could you ensure that your latest saved files are uploaded to the ...

Hey @dominantboy, thanks for reaching out to us with this image. To confirm before sharing this with the team, have you tried verifying your game files and ensuring that you have installed the latest update (1.6.2)? If so, please let keep us posted, and could you make sure that your latest save files are uploaded to the Cloud?

@asv_leg Hello there, and welcome to the forums! I am sorry to hear you are having difficulty during the "The Ulfberht Sword" quest. To see if you still have the same results, I would try following our guide here and ensure that you have the latest upda...

@BuffyLadySlayer Hey there! After rebooting the game on your console, are you still running into this error when accessing Reda's shop?

Thank you, @T1gre_ ! Sorry to hear that you are running into the same situation, but this has been shared with the team to further investigate. I was able to collect your save from the Cloud to add to their reports. If you have any video clips to share at a later time, we can also add them to their report. Please keep a lookout for updates in the meantime. Thank you!

Hiya @Grand_310! If you have tried verifying your game files as well, could you confirm if your save is uploaded to the Cloud to have the team take a closer look into this?

Hey @AORUS2017, thanks for sharing the clip with us, and apologies for the difficulties this particular competition has been. To confirm some items to share with the Dev Team to take a closer look into this, could you answer the following:

• Have you noticed the A/D keys being unresponsive during other drinking games before challenging the Champion in the Roman ruins?
• If you have noticed this in other drinking challenges, do you have any clips of this being reproduced?
• Have you encountered any input delays in other events, combat, etc.?
• ...

Hey @F-Y-Y-F-F! Please keep in mind that there can be a slight delay in delivering renown, so you might not see it directly after finishing a game; apologies for this. If you are seeing long delays in receiving renown, try restarting the game to see if anything changes. If you continue to see no results, please keep us posted on our support page, where we can check out if you are gaining renown from recent matches ...