Valorant

Valorant Dev Tracker




04 Jun

Comment

Originally posted by kriegnes

Region: EU

Type of Bug: In Game Bug

Description: everytime you start the game, in the first round you play, the game freezes for 10-20 seconds. the bug first appeared in the last beta update and seems to have stayed for the release. bug can also appear at the beginning of the tutorial.

Steps to reproduce: start the game. start a round. (i dont know if the settings might fix or cause it).

Expected result: a fun but still competitive gaming experience that doesnt freeze.

Observed result: a short freeze right after loading finishes and you are standing there with your pistol.

Reproduction rate: 1:1

System specs: I5-4570, NVIDIA, 6GB, 1TB HDD/ 500GB SSD, Logitech Driver for mouse and Headset, Windows 10.

Thanks for the report! We're investigating your report (and others) of freezing in-game

Comment

Originally posted by ITalkSh_t

Hi,

Thank you for your reply. As of right now, I no longer experience these crashes and freezes. Yesterday I installed extra 4gb of RAM - 4gb to 8gb ( Don't know if that has to do anything with this problem). I decided to give Valorant another try and for some reason, it made me have to install Vanguard again. I install it, reboot my computer, start Valorant and it didn't freeze or crash. I am finally able to play. Unfortunately, since I no longer have this problem, I can't create a dump 🙁.

Hm, interesting, well thanks for the reply!

Comment

Originally posted by AchievingAtaraxia

Here's a screenshot of the file after I have opened VALORANT.

Very odd. For some reason you're getting these massive, garbage values for X/Y resolution size.

Can you try making another account and logging in with that to see if it uses normal values?

Comment

Originally posted by jasinop

Region: EU

Type of Bug: Client bug

Description: Today I tried to start Valorant, and instead of the game actually starting my whole computer froze, in a way it has never happened before. I couldn't move the cursor, CTRL+ALT+DEL wasn't working, at this moment I was in a discord call with my friends and the audio of my friend talking froze too into a repeating ear-tearing sound. I had to manually shut down my computer which I never have to do. After this I started my computer again and tried to launch it, instead of the client starting or anything the game just didn't want to even start. I checked the resource monitor for my computer and Valorant was automatically closing when I tried to start it up. I am afraid that this crash that happened to my computer was caused by riot's anti-cheat system, Riot Vanguard and I really don't know what to do to prevent this from happening in the future and how can I even launc...

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Thanks for the report! Thanks to your crash log, I was able to identify that your particular crash was slipping through our detection. Now I've got that fixed up and we're investigating.

For anyone else encountering this issue, reinstalling the game could fix the issue.

Comment

Originally posted by Solareyez

Same issue here. Also 100% reproduction rate. Happened in 600 seconds log in queue, in collection menu as well as in practice range.

Frames drop to only few and whole PC freezes for around a minute, after which I get critical error message. Choices I make in error message have no impact also.

Same as above - can you send me the crash dump file that's generated after you press "yes" on the critical error prompt?

Comment

Originally posted by ITalkSh_t

•Region: EU

•Type of bug: In game bug

•Description: So, I launch the game and I'm in "The Range" tutorial area. Everything looks smooth and normal until the game detects any input. When that happens, the game freezes and crashes making Valorant unplayable for me.

•Video/Photo: http://imgur.com/gallery/dEA0W7S

•Reproduction rate: 7/7

•System specs: -Windows 7 SP1 64bit -Intel Core i5-3470 3.2 GHz -AMD Radeon R7 240 2gb -4gb RAM DDR3

Thanks for the report! Can you click "yes" on that option, and then grab me the crash dump that it generates? It should prompt you with a message asking "do you want to copy this path to your clipboard?" after generating the crash dump, so you can find it there. You'll need to upload somewhere like Google Drive, as it will be a large file.

If you zip the file up first, it will be a lot smaller and easier to upload.

Comment

Originally posted by AchievingAtaraxia

I don't have a file called WindowsClient, but I do have a folder called Windows but the only file in that folder is called "RiotLocalMachine".

This is my Valorant folder, the GameUserSettings folder is inside the "294139cf-a4e3-55c4-bc9f-1fbe1d4126a1" folder.

I could not find another instance of GameUserSettings in the other folders OR a .cfgi file called "config".

I changed the numbers to 1920x1080 but it did nothing.

Interesting. After you've launched, if you go to open the same file again, is it shown as 1920x1080?

Can you send me another screenshot of that file?

Comment

Ban Cypher when playing 100T, got it

Comment

Originally posted by Igorzlasu

Could there also be a way to know how to obtain the skins? I.e, some text in the corner saying shop, battlepass, contract, etc?

Also working on it!

Comment

Originally posted by A-White-Cornerback

It definitely has somewhat impacted it, I was getting 290-350 FPS yesterday and now I’m barely hitting 250.

And I’m not sure if you have any say in map rotations, but I have played ascent 8 times in a row now, and I’m starting to get sick of the map. I know y’all want us to play it and get used to it, but after 3 in a row, could you potentially make it so we won’t get that map again?

Edit: just for more info

My specs are

Vega 56

I5 8600k (5.0ghz)

16gb 3200 ram

2tb ssd (it’s not the fastest ssd, but it’s samsung q or something like that)

I’m gonna restart my pc rn and I’ll update this again if it fixes

Edit: so the issue might be vanguard actually. I’m seeing it taking up around 30% cpu in task manager and dropping valorant down to 65%.

I still have lower fps after the restart

Thanks for the details (and I saw the edits).

Comment

Originally posted by NoFace851

can you guys please look at the disappearing HUD bug? i've already posted it more than 10 times on the megathread and it's happening since 0.50

Edited because phone grammar is clearly not good 0_o: We know and we are trying to fix it...our challenge is that we haven't been able to reproduce it, and as a result an attempted fix is a guess that could introduce lots of worse problems for uncertain gain. It's not because we don't want to fix it, we absolutely do. We just aren't sure what the right way is to fix it yet. If by chance you've found a way to reproduce it consistently and have video that would be INCREDIBLY helpful!

Comment

Originally posted by SleepyYoshi

Not sure if this helps at all, but I'd also experienced collision issues (bug report with videos) with that floor.

These vids are super helpful, thanks!

Comment

Originally posted by HeyItzShane

One question, What were the updates changing?, I dont see any mini patch notes so is it just bug fixes?

It had a couple of targeted bug fixes. We don't think those changes should have impacted performance, but we're looking into it.

Comment

The Home screen will include patch notes and other news in a near-future update.

Comment

Originally posted by MisterMushroom

They probably meant the battlepass and an agent contract, since the battlepass is de facto a contract. Battlepass is the second contract.

Correct.

Comment

Originally posted by DON-ILYA

If you are talking about showing players what they get in terms of XP beforehand - yeah, it's a good idea, but I wasn't even thinking about it.

My suggestion is to give at least some XP for custom matches. So that players, who focus on tournaments/pugs/scrims (thus spend most of their time playing custom games), have a chance to earn rewards too. XP might come at slower rates and there should probably be some requirements like a minimum length of a match (so that people don't use customs to farm rewards), but it's still better than nothing.

Oh! This reminds me to add a question in my survey about player satisfaction with HOW they acquire XP (not just the rate of it). Thank you so much for the thoughtful addition!

Comment

Originally posted by Blue_5ive

They will never hide it.

Oh we're gonna hide it.

Comment

Originally posted by 18_NakedCowboys

I love all this community interaction. The devs are doing this the right way.

thanks so much fam :) We're trying!