Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




10 Nov

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@XzXDarkHuntzXzX
Thanks for the report.

It sounds like there may need to be an update for the Bluetooth drivers, I'll certainly pass this on regardless.

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Hey guys,

Thank you for the images.

We have passed this report on to the team to be looked into, apologies for the inconvenience this causing in the meantime.

Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hail, vikingr! I'm sorry you are unable to proceed. Can you please specify what is happening when you try to progress?

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Thomas_Hajj,

Having compared the CPUs you've mentioned to those needed for the minimum / recommended specs posted in the system requirements, they look to meet those requirements - but if you wanted "high" performance or above, you would likely need a better one.
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Anton,

I believe this would be a question best-asked to PlayStation Support directly, as while Assassin's Creed Valhalla supports the next-gen upgrade, we don't control the system's inner workings, nor have insight into them. I don't think the upgrade is to be treated as a DLC - more like an update - but it would be best to check this with them.

If you bought a digital version of the game, I don't believe there would be any issues with upgrading as the upgrade would be delivered by the same PlayStation Store as you made your purchase from, but as you are contemplating purchasing a physical version, contacting PlayStation Support for assistance would definitely be my recommendation.

If you have any further questions, please don't hesitate to get in touch over on our new Assassin's Creed Valhalla forums ... Read more
Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Thanks for sharing the link to the game on our store, TheWidowMaker40!

p4trick77, it would be best to inquire with your local retailers regarding the availability of the PS5 Ultimate Edition in your region. They can best-advise as to whether they will receive stock, or if there will be availability in the future.

Please post over on the new Assassin's Creed forums here if having any further questions for us.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct

Hey folks,

Sorry to hear you are having this visual error.

Can you provide me with a screenshot of how the game outputs to your monitor?

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
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Comment
    Ubi-Swaggins on Support Forums - Thread - Direct

Hello everyone, I am sorry to hear that you have encountered these issues.

If you could, can you also provide a small video? There are a few reports of issues with this quest so I'd like to ascertain exactly what is going on to know if there are multiple issues for the devs to investigate.

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct

Hey folks,

I'm sorry to hear that you are having issues connecting.

Does anyone have a screenshot of the pop-up or a short video detailing this?

If so, please drop it into the thread and I can pass it onto the team for further investigation.

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
I am sorry to hear that, skhkwk. Stock availability is updated on our own store as soon as it changes, so it's best to keep an eye on there as well as your local regional retailers. Availability is not something we have control over, so it's always our recommendation to keep an eye on retailers' websites themselves, as they will be updated as soon as any stock becomes available.

I did see that the digital Gold Edition appeared to be available for PlayStation 4 in your region, so this is also an option for you if the physical edition cannot be sourced.
Comment
    Ubi-Spud on Support Forums - Thread - Direct

@nozgame Hey there, thanks for getting in touch!

I believe this may have been an issue with uploading your photos to the community before the game released. Are you still having this issue or has it stopped?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@DaddyHodor

Thank you for reporting this to us, we're sorry to hear that's been the case.

Do the Auto-Saves also show as corrupted or just the Manual Saves? How much space do you have on your Hard Drive?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

@ArcanusNocturn

Thank you for reporting this to us, we're sorry to hear you've been encountering this.

The first thing we'd advise is verifying the game files, to check for missing or corrupt files and replace them. You can do this by clicking on the menu under the game icon in Uplay.

Could you also provide us with a screenshot of the issue?

Comment
    Ubi-Woofer on Support Forums - Thread - Direct
Hey Keras224, from checking your account it appears you ordered the correct version of the game and have since been playing it! I do apologise that we were unable to confirm previously for you, as I can appreciate it would be alarming to have ordered the wrong version!

If you're concerned about an order in the future, it's always best to contact us directly in private so that we can address these concerns with you as soon as possible:

- Support Case
- ... Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct

Hey folks, are you able to replicate these crashes or are they happening randomly? I'd recommend running through this FAQ to resolve, and getting in touch with us if the issue persists.

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@mrmanakan Hey there, can you please confirm if you are still having this issue? Thanks!

To everyone else - can you confirm when/where this error message appears, and if it persists even after reinstalling the game?

Comment
    Ubi-Baron on Support Forums - Thread - Direct

Hey guys,

Thank you for reporting this to us.

Could you confirm the GPU and driver version that you are all using?

Comment
    Ubi-Spud on Support Forums - Thread - Direct

@sdao269 Hi there, thanks for getting in touch!

I'm sorry that you're seeing this anomaly. Please try verifying your game files, and performing a ...

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Comment
    Ubi-Spud on Support Forums - Thread - Direct

@troopercooper80 Thanks for that, what settings are you running?

I'm on a Ryzen 5 2600 with a 2060 GPU myself, and can running the game on 1080p/High at 60 FPS with no issues. Ensure you update your drivers, perform a clean boot and test a few resolutions/quality combinations. Remember, you can press F1 at any time during the game to keep an eye...

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