Assassin's Creed: Valhalla Dev Tracker

Hey Guillermomurcia,

These forums for Assasin's Creed Valhalla are no longer in use, as we have moved to our new platform here.

If you could repost your query there, that would be fantastic, and would enable us to continue supporting you. I'm afraid that we're only able to provide support in English there, so if you could translate your issue for us, that would be perfect.

Alternatively, if you'd like to receive support in your native language, you're welcome to ... Read more

Hey schnutzi82,

Please repost this thread on our new Assassin's Creed Valhalla forums here with more information about this issue, including:

- A description of the quest you're experiencing this issue in

- A short video of the issue at hand

- A list of any reproduction steps for the issue you know of

- A list of the troubleshooting steps you've attempted to try and fix this, e.g. restarting the game, rebooting your console / PC, etc.

These forums are no longer in use, so for us to continue supporting you, please post there instead! Thank you!

Hey WinterThePlayer,

I merged your newer thread with this one, as you mentioned not being able to reply. The reason you are unable to reply is because these forums are no longer in use, and we've now moved over to our new platform for Assassin's Creed Valhalla. We can continue supporting you there, but not here.

If you're struggling to create a case though, please reach out over social media and we can get one set up for you that way. I've left the links to our case creation and Live Chat processes below as well, just in case they could help someone else:

- Support Case
- ... Read more

Hey bgdnnn,

You can reach out to us using any of the below methods for us to look into this further with you:

- Support Case
- Live Chat
- ... Read more

Thanks for confirming that this is resolved for you now.

Is anyone else still encountering this issue?

Hey Basaphy,

I checked the rebind menu, and could see that "Lock Target" shows as being for the middle mouse button / wheel. It may be worth trying to rebind this, to see if you have the desired outcome. You have access to the .ini file at the following location if that can help you, but there's no section for controls unfortunately:

C:\Users\\Documents\Assassin's Creed Valhalla\ACValhalla.ini

If needing further support with Assassin's Creed Valhalla, please post on our new forums here. These forums are no longer in use for Assassin's Creed Valhalla. ... Read more

GrampaBob1 - Looking at your specs, I'm afraid we can't guarantee the game will run. Your processor is eight years old and outside of the supported range (Radeon R9 380 or better, in the Radeon 300/Fury X series), so the best we can say is, it may run, but we cannot guarantee that. You can refer to the full system requirements for PC here.

RedIndianRobin - Thanks for offering your insight and assistance here! ... Read more

Hey BenRong, for any preset above the minimum requirements, we do list SSDs as required in our system requirements for the game. We can't guarantee that your system will run the game at the quality you want without one, though it may of course be possible.

Thanks for helping out here by the way, longjohn119! It's much appreciated.

Hey folks,

I'm sorry to hear that you are encountering crashes when trying to launch the game.

Can you raise a support ticket on our website with your MSinfo and ...

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@brytoncox thanks for letting us know. Just to confirm are you also on the Series X?

Are you able to try loading one of the Saves to see if it allows you to access that?

@orelduderino Sorry to hear you are missing the Connect rewards.

Have you completed the prologue and arrived at your Settlement yet? Some content is not accessible until this happens.

@revowution Thanks for confirming that your controller works via USB. Are you also using a PS4 controller?
@SachaBurelle Are you using any third party software to connect your controller or are you also just using standard Windows Bluetooth?

Hey predater543,

These forums for Assassin's Creed Valhalla are no longer in use; I would advise you to post on our new forums for the game here in order to receive assistance.

Please provide a link to a video of the issue you're encountering, and also describe the troubleshooting steps you have taken in trying to address this issue so far. A quick search didn't lead me to find a known issue correlating to the section of the quest you describe, so we'll need to gather as much information from you there about the issue. Thank you!

Hey folks! I'm very sorry that you guys are having this issue. I'll get this up to the developers - could you provide a video if possible? Also, a screenshot showing the "suspended" message?

You're welcome! Do let us know if you have any further questions or concerns over on our new Assassin's Creed Valhalla forums here.

In the future, please do also refrain from "bumping" your threads. I've removed your post which served to do this, as it doesn't help us to respond quicker and can in many cases cloud issues in need of attention both in your thread and others.

@h4ri4s4 You should not lose your weapons after looting them. Can you provide us with a video demonstrating this if possible?

Hey nightwings_1989,

I am sorry to hear of your troubles with preordering Assassin's Creed Valhalla. It's wonderful to hear of your passion for and interest in the series, and I hope that you'll be able to play it soon!

I can see from your support case that we cancelled the authorisation holds we could find on your funds, and advised you regarding the billing details you had entered, in order to try and help you to make a successful order. I can't assist you here on the forums, however, if you've continued to experience issues, I'd really encourage you to update your case with the latest details so we can try to help further.

You are of course welcome to seek legal assistance if you feel you need it, but we can offer no assistance with that process. You'll need to contact your legal representative and have them reach out to Ubisoft formally.

pretorian321, your comment is unhelpful and unkind - please do not reply in kind... Read more

@troopercooper80 Hail! Thank you for your report. We are aware of this one and have already let the developers know. They're looking into it and working on a fix!

Hail! Are you trying via Bluetooth or directly connecting to your PC? Are you using any sort of 3rd party input software?

Hey BurakYabgu,

You can read more about the changes to the Ubisoft Club and Uplay PC services here.

Though the "Core Challenges" for Assassin's Creed Odyssey may be unavailable at the moment, they're planned to return in a future update. You can try to earn XP by completing Core Challenges in the transitioned games and our newer titles in the meantime, if you own any.