Assassin's Creed: Valhalla Dev Tracker

@arcanusnocturn Apologies for our delayed response, thanks for providing that.

We'll pass that on to the team.

Hey lillebamse1973,

I'm glad to hear that you were able to resolve this issue by changing your graphics settings to high!

For anyone else experiencing this issue, please give this workaround a try, as we've seen it be successful for several players. If needing additional help, please reach out to us on our new Assassin's Creed Valhalla Player Support forums, as these ones are discontinued and will not be monitored after this week. Thank you!

Thanks so much, zeleznastraka and daigend, for those well explained workarounds! I've shared them with the team!

For anyone who still experiences this issue after trying the above workarounds, please let me know the following:
-Are you running the game in fullscreen, windowed, or windowed borderless?
-Are you are experiencing an inability to change your resolution settings?
-Please take a screenshot of how the game outputs to your monitor, and send the link here. You will need to upload the image to an image-hosting website, such as Imgur or Flikr.

Thanks for the updates! We'll be sharing this with the team for review.

Riki_Martini: Can you let me know what platform you're on as well? Thank you!

Hey there xrayspex_73, n3mur1t0r, and Animator_Alex! Thanks for reporting this issue with Hybrid mode affecting sound. I will certainly pass this information onto the dev team to check into! Please let me know answers to the following questions:

• What is your audio set-up (external speakers, wireless headset, wired headset)?
• Do you ever have issues with your sound going through your controller instead (like with other games, for example)? If so, when the sound cuts out, can you see if the audio setting has changed to your controller for that moment?
• Does the audio stay missing until you start using the controller again? Or it's just a very momentarily loss of sound?
• Is it all audio that goes missing, or certain sounds like ambience or background music?

Hey Norbitronix55,

As stated in the red banner above the forums, these forums for Assassin's Creed Valhalla have been discontinued. You can find and post on our new Player Support forums for the game here.

Please repost your query on the new forums, and let us know which integrated and dedicated GPUs your laptop has, and whether you have any dedicated software for your GPU, such as GeForce Experience. Thanks!

Hey lillebamse1973, thanks for sharing this workaround. It would be great if anyone affected by this issue could test this workaround for us, and verify if it helps. Thank you as well for your video deephunter7, that is very helpful for us to understand the nature of the issue.

Should issues persist, and the steps posted by my colleague Litten do not resolve the issue for you, please post over on our new Assassin's Creed Valhalla Player Support forums so that we can assist you all further. These forums are no longer in use and we will not be providing further support for the game here. Thanks!

Hey DuNChrisO (and everyone),

As my colleague Litten has mentioned above, these forums for Assassin's Creed Valhalla have been discontinued. You can find and post on our new Player Support forums for the game here.

If continuing to experience issues with running Assassin's Creed Valhalla after following the troubleshooting above, please seek further assistance there. Thank you.

Hey DSD27,

In order to support Ubisoft+ some games will include an additional .exe file. This will come as a patch for games that you already have installed and be included as part of the download package for new installations, however it will only be used to launch games you have through Ubisoft+. If you do not have a Ubisoft+ subscription, you will not use this.

As a heads-up, these forums for Assassin's Creed Valhalla have been discontinued. You can find and post on our new Player Support forums for the game here if needing further assistance in the future.

@stancedsubies
You should be able to upload an image by clicking on the little picture icon above the message reply box, next to the X with arrows on the end.

@...

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KmarkoPL - We have no confirmed information about whether our future titles will be sold on Steam, or indeed which storefronts they will not be sold on; the latest information per game will always be shared on our brand websites, and official social media pages.

SEB00ST - Thanks for sharing your feedback on this matter; I'll pass it on.

Hey TimepointFive, thanks for posting

These forums are no longer in use as we have moved over to our new platform here now. Please repost this query there!

If you could add the following to your post when you make it, that would be great:

- The name of the specific quest you encountered this issue during

- A screenshot or short video clip showing that you're unable to interact with the next stage of the quest (i.e. you can't turn the box in because you don't have it)

- A list o... Read more

Hey wiktor2000,

These Player Support forums for Assassin's Creed Valhalla have been discontinued; you can find the new ones here. Please repost your query there in English so that a member of our support team can help you out.

Alternatively, if you'd like to receive support in your native language, you're welcome to ... Read more

@zhead_ Sorry to hear that you have not been having a good time with the audio in-game.

Can you provide any video examples of audio problems you have listed? We can send these off to the team so they can take a closer look?

Hey cruzg1,

I checked your account and can see that your order has now been delivered to your account, including the preorder bonus. If you sign out of Ubisoft Connect and back in, you should see the game in there ready for you (if you didn't already start to play!).

Enjoy the game, and feel free to reach out over on the new Assassin's Creed Valhalla Player Support forums if you need additional assistance in the future.

I'll now be locking this topic. For your future reference as well, rainbow_loord, it is possible to sign up to any available Beta or Test phases from the "Betas and Tests" section of our account management website.

Enjoy Assassin's Creed Valhalla!

Hey Raviteja_1993,

I would reinstall the game fully as directed by Epic Games, and only launch the game up once the full installation process is complete. Please make sure as well that you have added administrator rights to Ubisoft Connect / the Epic Games Launcher to make sure there are no issues with writing the content to your HDD or SSD.

If you still need assistance after that, please post on our new Player Support forums for the game ... Read more

Hey there, I'm sorry to hear this! As these dailies/weeklies are pushed to the game, please ensure you are connected to our services. Also, the Thousand Eyes have NPCs in other towns - I wonder, if you interact with one of these are you able to pick up the quests, or is the same as with Reda?

I will get this forwarded to the developers. Could you provide a video showing that you are unable to interact with them?

Hey everyone, thanks for getting in touch!

You should be able to select any of them - with different outcomes depending on who. Please try reloading a slightly earlier save, and fast travelling out and then back into your settlement and test again. Let us know if the issue persists!

Hello iArymo,

These are the English Ubisoft Forums; if needing assistance in French for Assassin's Creed Valhalla, please post on our French Player Support forums here.

Additionally, these forums are no longer in use for Assassin's Creed Valhalla - you can find the new English Player Support forums for the game ... Read more