Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




03 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi Trode-_-! I appreciate you posting your PC specs here. It looks like your CPU might be slightly lower than what's required to play Assassin's Creed Valhalla on a low preset. For a full list of what's recommended, please check out this article.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Hello there Lockmort,

Sorry for the delay in getting back to you!

Cross-Progression is only available between platforms in the same family, for example; You will be able to move from PlayStaion 4 to PlayStation 5 however cannot move from PlayStation 4 to PC or Xbox or vice versa.

You can read this in more detail here.

Sorry for any inconvenience!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
No worries, feel free to get back in touch with any questions that you may have!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
No worries! Come back anytime
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey Jeehun_Lim,

Thanks for getting in touch with regards to the language options in AC: Valhalla.

You can find the different languages supported on our store page: https://ubi.li/ZKZq8

The US version of the game supports Subtitles and the interface in Korean, not audio.
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey padres84,

Thanks for reaching out. Happy to see you are excited to play AC: Valhalla.

If you need any other questions answered, you know where to find us!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Alexandros_Ag
Hello everybody,
I just want to ask if there are going to be any differences between the updated ps4 version of the game for ps5 and the original ps5 version of the game. (graphics, etc)
Thx in advance.
Hey there,

Welcome to the Forums!

The upgraded version will take advantage of the PS5's power to deliver 4K 60fps graphics as well as faster loading speeds.

You can read more on this ... Read more
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Yo cap.cla, I replied to your other thread
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by cap.cla
And how will it work?
Hey there,

We don't have the exact information at this time, however for Watch Dogs: Legion, PlayStation players are able to upload their saves to the cloud to then load up on their PS5.

We cannot confirm at the moment if Valhalla will use the same system, so please keep an eye on the game's official channels for news on this.

Thank you!
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by nakkari
Does you have any information about cross save feature in Valhalla? Can I continue my game store in ps5 if I started it at ps4
Both releases are really soon so hopefully you will confirm this matter soon.
Hey there nakkari,

We can confirm that Assassin's Creed Valhalla will support cross-progression, so you will be able to carry on from PS4 to PS5 when it launches!

If there's anything else we can help with just let us know!
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hi nightwings_1989,

As previously discussed we are unable to discuss specific account related queries here for privacy concerns. We will get back to you on that ticket to answer your questions. I apologise for any inconvenience.
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Originally Posted by Arkantoox
Hello there everyone!
I tried to preorder the game and pay with a credit card, but the Order Failed banner appeared and said it didn't work and I should try later.
I decided to give PayPal a go, on which I'm signed up with a different credit card, and It worked, I got the game!!
Bad part is, half an hour later, I also got charged on the first order, even tho it was Failed. So now I spent twice for it , for no reason. Why did it say order failed, and it still charged me. Please can I have a refund on the first order. If asked I can provide details and everything.
Thank you!
Hey Arkantoox,

Most likely this is a authorisatio... Read more
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by scrumiera3
I want to know if the game run perfect on the old console.
Hey there scrumiera3,

Welcome to the Forums!

Assassin's Creed Valhalla will work across the Xbox One range, from the first release to the Series X

If there's anything else we can help with just let us know!

02 Nov

Comment
    UbiExcellent on Support Forums - Thread - Direct
Thank you kindly! I can confirm that your support ticket is with the correct team to be reviewed further. However, we're experiencing an increase in contact volumes at the moment, so it may take slightly longer than normally for our teams to reply to you. My deepest apologies for the continued wait.
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey VforVierza,

You should have received an email, however, if you get in touch with us via the support site we will be able to discuss this further with you:

https://support.ubisoft.com/en-us/Fa...ng-a-Live-Chat
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Perfect, hope you enjoy the game on launch!
Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi Ciaossu-! You are correct; players that receive Assassin's Creed Valhalla through the AMD promotion will receive the Standard Edition. If you're interested in upgrading your version to the Ultimate Edition, you'll want to purchase the Ultimate Edition on the Ubisoft Store page or on Ubisoft Connect using the same Ubisoft account that has already redeemed the AMD promotion.
Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by NikkTheSaint
Heya
I wanted to ask two questions about the AMD promo
1.Is the version of the game we are getting from the promo counts as a pre-order? I mean, will we get the "way of the berserker" mission?
2.Is there any chance we might get the cd-key a day or two before release for pre-loading? The AMD page says they will be giving them out on the 10th, but I wanted to ask you guys as well (kinda hoping for a pre-loading option since my internet isn't the greatest and it will take me a while to download )
... Read more
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
You will need to keep the disc in the PS5 to download and play the game. More info on this can be found here: https://support.ubisoft.com/en-US/faqs/55916
Comment
    UbiExcellent on Support Forums - Thread - Direct
I'm very sorry for any disappointment caused, but I appreciate you being so understanding, cap.cla.