Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




04 Oct

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Erathiel
I would like to know one thing about upgrade PS4 version to PS5 one.

As me and my brother share our accounts on ours PS4's and I would like to know one thing.

If he buys AC: Valhalla on his account and I will download it on my account, will I get a free upgrade to PS5 version too or I will need to buy my own copy to get it??
As far as I'm aware Sony haven't announced any official information on game sharing on PS5 at this point so I'm unable to give you an answer at this stage. I'd recommend perhaps reaching out to Sony directly to see if they can answer this question or offer insight into when you might be able to find out more. ... Read more
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by sandythehippy
Curious as to whether this game supports Dolby Atmos audio..

Origins DID have atmos, however ODYSSEY didnt
Hey there

I've just inquired about this for you. We don't have an official answer on this just yet but I'd recommend keeping an eye out on the forums and on our social media accounts for updates.

02 Oct

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Xzero_on_Uplay
Thanks Ubi-Spud,

The reason I ask is because the AC Valhalla site still says on the front page:

“Available on Nov 10 for Xbox series X/S, Xbox One, PlayStation 4, Stadia and PC.
Also coming to PlayStation 5”

That leads me to believe it will be released for the PS5 as well but at an unconfirmed time/date.

Maybe submit a ticket to the the web dev team to update that as soon as possible since the PS5 launch date as been revealed.
We will pass that information on thank you.

01 Oct

Comment
    Ubi-Borealis on Support Forums - Thread - Direct
Hello there WiFi_Homicide! Welcome to the forums!

Thanks for sharing this. I'll pass it onto the dedicated team.

30 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Nadine929
You can contact to the Ubisoft store. They will provide best services.
Thank you for the help, Nadine929!

27 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by cap.cla
I've read all the articles of the support.
I made this discussion because none of them was clear for me.
I don't need that someone sends to me an article.
I need that someone gives me a clear answer.
The upgrade system works when you purchase the PS4 version, you are unable to purchase the PS5 version and downgrade at the moment.

For digital copies purchased on the Playstation store, you will be able to download the upgraded version when it becomes available by logging into your next-gen console with the account you purchased the game on.

For physical copies, you will be able to download the upgraded version when it ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Fer-Chaos!

Welcome to the forums. I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you.

Alternatively, you can create a support ticket for support in your language here: https://support.ubisoft.com/en-GB/Contact#en-gb
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by TribalMhyneer
Hi. I can see a PS5 version for all editions apart from the Collectors Edition. I want to pre-order that editionfor PS5. Is there going to be a physical PS5 version for the Collectors Edition? I want to get my pre-order sorted but have been waiting for a physical PS5 edition to order. Thanks.
You can order it here: ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by cap.cla
I've already done it when I saw that the possibility to pre order the ps5 and get it for the 19th November was ended.
Anyhow thanks for the advice.
No problem, if you need anything else please get back in touch.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by cap.cla
Thanks for the new answer!
I don't understand if you practally said that also the ps5 will be usable on the 10th November,but anyhow I hope that it will be true.
Anyhow,just to be clear about what I want to tell, in the forum a lot of people says that there aren't problems because of the free upgrade,but in my case there is a problem because I preordered the ps5 version of the game by gamestop.
So I can't use the free upgrade.
As you pre-ordered the PS5 version it is my understanding that it is not possible to downgrade it to the PS4 version, you can go from PS4 to PS5 so it may be worthwhile contacting Gamestop to see if you can change the... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by gameplayer5053
Hello Ubi-Viral! That is great news, i'm glad we'll be able to carry our progress to the next console. My main question is if the progress only carries one way. When I do purchase the Ps5, ill have that at my main location and a Ps4 at a seperate location. I would like to be able to play ACV on my Ps5, then continue my ACV progress at my 2nd location on the Ps4 as I'm usually there for a week or so at a time. Would this be possible to do or will progress be locked to the Ps5 version after I've made progress on that?
Thank you for your reply, at the moment we do not have public information available to answer this. We would advise checking back in a... Read more

26 Sep

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Shakunb!

Welcome to the forums. I am afraid this is not something we can assist with over the forums.

You can contact us on our social media channels via a private message here:

Facebook

Twitter

Alternatively, you can reach out to us via a support ticket ... Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, gameplayer5053!

Welcome to the forums. As progress is saved server-side it should transfer over from PS4 to PS5 so you should be able to continue your progress.
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by CalKlein
Ignore me, I finally found the answer in the fifth article I read

[FONT="]Any additional [/FONT]digital content unlocked on the current-gen version of the game will be transferred to the next-gen version, including Season Passes, pre-order offers, and UBISOFT CLUB rewards. ...
Read more
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by cap.cla
Thanks for the answer.
I've made this question a lot of times because I haven't a wireless connection at home,so I don't know how to download a game which is big 50 or 90Gb.
Hey, cap.cla!

You would need a strong stable connection in order to download the game. It is best to try and connect your console via Ethernet in order to download games.

25 Sep

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey Xzero_on_Uplay!

I would recommend contacting your retailer for further information regarding dispatch and delivery, however the game is planned to release on November 10th, therefore I see no reason why this wouldn't include the PS5 version as well.

21 Sep

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Mr_444!

This forum section is for Assassin's Creed Valhalla. Your issue does not seem to describe what could happen with this game.

If you are seeking a refund for a purchase, please reach out to our team in a support ticket.

Thanks!

20 Sep

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

For information on upgrading to the next generation. Please see this article.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hello!

The availability of console versions of our games on the Ubisoft Store will depend on your region. If you are using the international Ubisoft Store, I am afraid console versions are not available.

Thanks!

19 Sep

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hi mac3dge!

The free upgrade is to the PS5 version of the game - if you got the PS4 version, you'll get the PS5 version when the PS5 launches.

I don't have any further information regarding new editions, but we'll be sure to let you guys know if we plan to release these.