Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




01 Nov

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by LegateHawk
so if i redeem all the downloadable content on ps4 but then want to play the game on ps5 will all that content be carried over or if i redeem them on the ps4 will i be locked out of them from the ps5?
Hey there LegateHawk,

Assassin's Creed Valhalla will support cross-progression across platforms in the same family, this will also include any DLC you have with the game!

If there's anything else we can help with just let us know!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello!

I'm very sorry your order was refunded. Please note this would never happen without good reason, and you will have been emailed an explanation.

I can see a support agent responded to your support case on 29th October. This is a private account-related discussion, so it's best we keep all future communication in your support case.

Enjoy your day!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hey!

First of all, happy belated birthday! I know 2020 hasn't been the most entertaining but it sounds like you have some great friends, and I really hope you enjoy the game

We may be able to transfer the game, it can be done under certain circumstances. I recommend contacting our support directly and they will look into that for you. Here you go -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: ... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Iron1386
How? I Can't even get a hold of them to even ask in live chat. Do they have an email to message or something?
Hey, sorry for the delay!

This would be considered a duplicate purchase so a refund should certainly be possible. If you're having difficulty getting through to us on Live Chat, please contact us via social media -

Twitter: ... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Hello!

As you say, preload dates will be announced closer to the launch date

I'll not delete the thread as I think other player will find value in this, if they have the same question.

Enjoy your day!
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by tadalafellas13
Alguém pode me ajudar a obter uma chave de teste do game??
Hey! We only support English on the forums here, and we also have a French & German forum.

Would it be possible to repeat your question in English?
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Ttv-JohnWayne98
i dont get uplay credits at any game idk if you did in purpes so i dont get 20% off or its a bug
Hey! I would need more specific details before I'm able to give you an accurate answer.

What is it you're trying to do, to unlock units?
... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Georger002
I bought an SSD from Samsung and I got the code for Assassin's Creed Valhalla.
I did the code registration, including creating an account on Ubisoft. I received an activation confirmation in the email.
"Thank you for redeeming your code for Assassin’s Creed Valhalla PC Standard Edition on PC.
You will receive your unlock instructions via e-mail at game launch. "

How do I proceed now?
I haven't received any emails and the code is no longer working.
The game does not appear in my account.

Thank you for your answer and, if necessary, advice on how to deal with it now.
Hello!

Not to worry, this is ... Read more

26 Oct

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello NuxzaTube, welcome to the forums.

You do not need a SSD to play AC Valhalla and you can play with the game installed to a HDD however SSD is recommended for optimal performance of the game.

Please see the minimum, recommended and performance spec for Valhalla here -
https://www.ubisoft.com/en-gb/game/a...specs-revealed
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hi there darexxx00 welcome to the forums!

I can confirm KmarkoPL is correct there is no demo or beta access at the moment for Valhalla. For any updates on this or availability please keep an aye on our Valhalla website, here -
https://www.ubisoft.com/en-us/game/a...a/news-updates

25 Oct

Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hello pedrro2000! Welcome to the forums. To investigate this issue with your cart and coupon, could you please create a case on our Support site, so that we can check into this further with you?
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey diddle783!

SSDs load things much faster than normal HDDs. It takes me about 10 seconds from turning my PC to be on my desktop. They are recommended imply because any loading required by the game will be more seamless if it is installed on an SSD.
Comment
    UbiExcellent on Support Forums - Thread - Direct
Hi everyone! We have an FAQ that has more information on what upgrading looks like on the PlayStation 5 for eligible games such as Assassin's Creed Valhalla. Please take a look at this, then let me know if you still have any questions after reading it.
Comment
    UbiExcellent on Support Forums - Thread - Direct
Welcome to the forums, ggzhis8! There are various language options available within Assassin's Creed Valhalla. For more information on this, please check check out the Ubisoft Store Page. Under the "Summary" tab, you'll see which options are available for the interface, audio, and subtitles.
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Thanks for reaching out, Deadxot! The Moonlight Axe will be available in-game once the game launches. Details here!
Comment
    UbiKoreanBBQ on Support Forums - Thread - Direct
Hey Lord_Ezio_1997! I'm sorry to hear your promo code isn't working! For the promo code, I just wanted to double check that you are referencing the 20% coupon code that you can get from exchanging 100 Uplay units?

24 Oct

Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello MassennusKahvi, sorry to hear this.

To make any enquiries about your order and personal account details, please reach out to us through our social media support or our support website as we are unable to discuss this in details in the forums!

Please contact us through DM with your issue and Ubisoft ID here -

Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - ... Read more
Comment
    Ubi-Milky on Support Forums - Thread - Direct
Hello caedafis2417, welcome to the forums!

I can confirm the game officially releases on the 11th November 2020. The game will be available for pre-download with more information to come closer to the date of launch, please keep checking the Valhalla website for any updates on this - https://www.ubisoft.com/en-us/game/a...d/valhalla/buy

23 Oct

Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey folks!

I will pass this suggestion to the Valhalla team - I appreciate that you guys (and plenty of others) would like to experience the game in your native tongue. While there is no news regarding this at the moment, if this changes then we will update the forums to let everyone know.

22 Oct

Comment
    UbiExcellent on Support Forums - Thread - Direct
Hey BobNewton2! You'll want to get in touch with our Store Team about changing the contents of your pre-order. However, it looks like you've already done this! If you have any other questions, please don't hesitate to reach back out.