Anno 1800

Anno 1800 Dev Tracker




11 Aug

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing @emetofil, we're very glad to hear their suggestion has worked for you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thank you for this @ninjasan10 !

Just to confirm, following our suggestion of installing the game on your 😄 drive, did you completely Uninstall / Reinstall the game to the new drive or attempt to move the game's files?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Excellent, thank you @bartvanoranje !

I've let the team know.

Watch this space for more news when we have it!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @Dragon_Arcane83

Thank you for reaching out to us and reporting this!

This issue does sound very close to something that has already been passed to the team.

Have you recently Saved / Loaded a Save before this mission?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @hwxbl ,

Thank you for reaching out to us, I'm sorry to hear you're encountering crashes in-game since the Patch was released!

We have some further steps available in our guide, such as Power Cycling and setting the console as your Home console. Please give these steps a try by checking out ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @wildhunt,

Thank you for reaching out to us and reporting this, as well as including screenshots, they're appreciated!

I've passed these onto the team for them to look into further.

Thank you for also sharing your workaround, hopefully should anyone else have this issue, this workaround works for them in the meantime too!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @MattDouble0,

Thank you very much for reaching out to us and reporting this!

At the moment, this doesn't appear to have been reported before.

So we can pass this onto the team, could you please capture a clip of this behaviour and link it here?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @katip1232020

Sorry to see you're also having issues!

Following @Anchorage76's post noting allocating space working for them, is this something you...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @bat678man,

Thank you for the report and clip!

These have been passed onto the team for them to investigate further.

We'll let you know should there be any more news.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @Robbsinsky

Thank you for reporting this and for including a clip, it's appreciated!

Just to check, as this is the first report we've received of this kind, could you please try verifying the game's files?

This will ensure no files are missing or corrupted that may otherwise prevent elements of the game from working as normal.

Please let us know if there's any changes and w...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @peanutbleu!

I'm afraid we don't have the tools or facilities available to force any PlayStation Trophies or Xbox Achievements in any titles as these run on systems catered to by the platforms themselves, so we cannot provide any guarantee that a fix per-say will be issued.

At this time, for some trophies the requirements will have to be completed again for the them to be triggered on the new platform.

We understand this can be an inconvenience, particularly when having to start a new game to re-trigger those earlier quest trophies and are happy ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reporting this, sorry to hear that some content isn't accessible!

May we please know more about this issue, including;

  • The exact content you're unable to access
  • Your current mission progress in-game
  • Are you just using a new save or different console profile?


We're more than happy to take a closer look, thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for letting us know @kingoshus, it's appreciated!

Hopefully this may help anyone else having similar issues!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @phillipshawn ,

Could you please try uploading your image to a hosting site (such as Imgur or a cloud drive) and share the link here?

This should get round any upload limits you're currently facing here.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out to us with this report and for the clip @Kennyannydenny it's appreciated!

I've passed this report and lip onto the team for further investigation.

Should we have more information, we'll let you know!

Comment
    Ubi-Woofer on Support Forums - Thread - Direct

Hey there @Dismal-Image - I sincerely apologise that your thread was missed previously, and was not acknowledged until now.

Thank you for sharing this feedback with us regarding the cloak / hood of Eivor's disguise, and wishing for it to be independently toggled rather than an exclusive feature of the disguise.

I have passed forward your feedback to the developers that you would like this to be an option for cosmetic reasons as well as a feature of the disguise. Should we receive an update regarding this, we'll be sure to update players here on the forums in t...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Anchorage76 & @katip1232020!

I'm sorry to hear that you're having some trouble in Ubisoft Connect, and are being ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey @ninjasan10

Thank you for getting back to us and giving that a try, I'm sorry to hear you're still having issues!

Have you yet created a case on our Support Site and sent over your system files?

...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.1.2, we will now be locking this thread.

If you encounter any further trouble with "Demon Odour at the Tithe," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demons...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.0, we will now be locking this thread.

If you encounter any further trouble with "Demon Odour at the Tithe," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

Thanks! 😊...

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