Anno 1800 Dev Tracker

@colewolf333 Hiya and welcome to the forums! Sorry for the trouble you are having when filling out this survey. I would try leaving a few columns unchecked to see if you have any different results. You can make note of the availability of the ones unchecked in the box below. If you are still receiving the same message, try using another browser and along with completing our steps ...

Hey @interdav, thank you for reaching out to us here, and welcome to the forums. If the purchase has failed to process, you should see your funds returned to your account within 7-10 business days depending on your bank institution. You may attempt another payment, but I would recommend ensuring th...

@fennmont Hey there, the Tranquil Fields palette is available to all heroes up to Year 3 and Black Prior was in our Year 4 tier I'm afraid. However, I will share this feedback up with our team to add more purple options to the hero and purple is also my favorite.

Hey warriors, just to confirm while checking this out, if you restart For Honor, do you see any difference in matches completed or the same exact results?

Fantastic, thanks for this @og_assassin07!

I've passed this onto the team.

If there's anything more they need, or should we have any news, we'll let you know.

Thank you!

Thanks for getting back to us and confirming that @skywardsoul, it's appreciate and has been passed on the team!

Should we have any further updates from the team, we'll let you know here.

And of course if there's anything more we can help with in the meantime, please let us know!

Thanks for taking the time to share this @fafibo !

Glad to see this helped you @GhostAgent14 !

If there's anything we can help with at all, just let us know!

Hey @aegorraas,

Thanks for getting back to us and sorry to hear that!

As requested, could you please provide a clip or some screenshots so we can pass it onto the team?

Thank you!

Hey @aegorraas,

Thank you for reaching out to us and reporting this!

This doesn't appear to have been reported to us until now, so if we can view the clip you've captured it'd be appreciated!

Microsoft have a guide here on ways to access your Capture on different devices.

If you could please upload it to a hosting...

Hey there @alvisrynoc12097 - welcome to Discussions!

Thank you for taking the time to report this issue with "The Rot in the Slums" to us. I am sorry to hear that you are unable to proceed with the quest because you are unable to speak to the soldiers inside the tavern.

Just to confirm, if using Odin's Sight, is it the soldiers you have shown in your image that are highlighted as your objective? Additionally, have you at all tried reloading a previous save, to see whether you are able to progress with the objective after reaching the same point again?
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Hey there @ltspeirs2000 - welcome to Discussions!

Thank you for taking the time to report this issue with "The Queen's Gambit" to us, and I am sorry to hear that Richardis is either getting stuck in place or appears under the map if you reload another save.

This issue sounds slightly different to the one discussed in our ...

Hey there @TheeElf - it's been a little while.

Thank you for reporting this issue with being unable to upgrade/downgrade pants at the blacksmith since the release of The Siege of Paris. It is much appreciated that you were so proactive in providing a video of the issue already, as this has enabled me to immediately open an investigation with the developers and provide both th...

Hello there @Teclys! Welcome to Discussions!

I'm afraid that you have currently posted on the English site, and we are only able to provide support in English here. If you would like to receive support in French, please head over to the French Player Support section for Assassin's Creed Valhalla ...

Hey there @falconswift - thank you for taking the time to report these issues with Eivor's hair here on Discussions. I'm sorry to hear that the designs are clipping through clothing, or otherwise are misplaced.

Could you please provide some images demonstrating the issues you've mentioned, as well as a video showing that the clipping in action for the first issue? I can then send this to the development team for them to investigate further and see if it is something that they can fix.

Thank you in advance for your help! ...

Hey there @DanielHero2013,

Thanks for posting here on Discussions about the issue you were having with downloading the Siege of Paris DLC on your PS5. From your update, it looks like this issue is resolved for you now after restoring your licenses, but please do keep us updated as to whether you encounter any further difficulties with accessing the DLC!

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Thank you for providing this video, @redbeard_chsg. It is exactly what we needed. I can see from it that Thyra is not present near the bonfire, and that approaching the quest marker, it does not present you with an action to perform.

I've opened an investigation with the developers now to see what advice they can offer, and whether there is something that you need to do in order to receive the "Feeding the Wolf" quest that has not already been done. I will let you know as soon as I have any further information for you. Thank you! ...

Hello @pfandrews1953,

Thank you for the update.

Can I kindly ask you to provide us with a short video of this occurring including switching your characters and showing your game mode, so we can have a look?

Many thanks and if you have any other questions, please let us know!

Hello @Calactus,

Thank you for the update! I'm glad that the issue has been resolved for you:)

@Noxious81 - thank you very much for sharing the explanation!
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Hello @Paulinhodoze,

Thanks for reaching out!

I moved your thread to the General discussion section for better visibility

Hey everyone,

Thank you for continuing to report and discuss this issue whereby Richardis does not leave the cave properly after you save her, rendering it impossible to proceed in "The Queen's Gambit".

If you did not save your game and reload beforehand, and that scenario is not applicable to your situation, then this sounds like a separate issue to the one that the development team are already aware of. It would therefore be jelpful if I could receive images or video clips demonstrating the issue of Richardis being stuck in the cave, and not progressing to the next location. If you could also provide a screenshot showing the exact objective that you are working on in the quest, that would also be a big help.

Please do let me know as well whether trying the workaround posted by ...