Anno 1800 Dev Tracker

@twulz I have looked at the video provided, you have to break the pots first then you should be able to interact with the clue.

If that does not work please provide another video to show this.

@Admiral_NKVD Apologies for our delayed response.

At the moment we are only able to offer support in English on this Discussion forum.
 
You can head to the Discussion here, if you wish to receive assistance in Russian.
 
Alternatively, if you are comfortable receiving assistance in English we can continue ...

@chewnacker Thank you for reporting this to us, we're sorry to hear that's been your experience.

Is this the issue where the lights/shadows flicker when you are outside?

@bloodyvampie You're welcome and thanks

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@GMUHistorian Thanks for contacting us.

I believe you are supposed to let go of the swing and then hit is as you are falling down, rather than as you are swinging. It may be worth trying to swing as high as possible to give you more time to hit it before you fall into the Smoke/pit.

@hs187 Thanks for getting back to us, apologies for our delayed response.

Glad to hear you've been enjoying Odyssey, if you install the game again in the future and run into issues don't hesitate to get back to us.

No problem, thanks for confirming this. While I would not be able to provide a specific timeframe for the investigation of this issue, please keep an eye on our official website, forums and social media outlets for further news and updates regarding our upcoming patches.

@vyressi Glad we could advise on that, apologies for the delayed response here.

We'll mark this as solved to help highlight it for others!

@GryffTheDonkey Thanks for contacting us, apologies for our delayed response.

Did it consume them like normal, and show in the inventory?

@d-warrior Thank you for adding your report.

Are you able to try rolling back the drivers as mentioned by others in this thread?

@alexisgeorge Thanks, we'll be interested in seeing that.

In-deed, unfortunately I'm not sure if this can be reset as said.

@shakesfirst Thank you for clarifying that for us.

So it would be less vibration than you get on a PS4 controller, if you were playing it on that console? With some older titles, you may not get the full range of the new controller, as games were likely not designed with these controllers in mind.

Hey there Sammarok! Thanks for sharing your report of this issue with swapping between keyboard and mouse and controllers in Valhalla, and I sincerely apologise that your thread was not acknowledged or responded to sooner.

We did have a dedicated megathread for an iss...

@if2011 I can confirm that some players have experienced issues with the trophies not unlocking on another platform when loading a save that has already unlocked them, this has been reported and is being investigated.

Most trophies will not retroactively unlock and will require an action to unlock them, mainly completing a main quest or side quest will do this.

If you have an older save you can load that still has a main quest or side quest to complete then hopefully that will work, however if you encounter any issues please let us know.

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "Taken for Granted," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that de...

@peanutbleu I'm sorry to hear that three of the trophies have not unlocked for you on the PS5.

When loading a save the trophies do not automatically unlock and require an action to make them unlock again. For the majority of trophies this will be completing a main or side quest. Can you confirm if you have tried that or if its possible to do that if you have not already completed all of quests available? If you already have completed all of the quests available then I would recommend loading a previous save that still has some quests available then try completing one.
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Hi @ElectricSquall, thanks for getting in contact and providing this feedback. For clarification, the reason we request our player go through our basic troubleshooting steps and then provide us with their system files is to first rule out most of the more common issues our players may face while playing their games. I understand you may feel this is unnecessary but it does help a lot of our players without needing to get into lengthy technical discussions and an in depth deep dive of their software and hardware configurations.

Hopefully this helps clear some things ...

@xtiigra That's great, I'm pleased to hear the issue is resolved.

@bielik01 Thanks again for your help on this one ...

@bat678man Thanks I'll forward that link onto the development team.