Anno 1800 Dev Tracker

@bielik01 @ChuckKatse Unfortunately not all bugs and glitches are detected during the internal testing. I can understand your frustration and I can only apologise for the incon...

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@bielik01 The issue has only just been reported, we have no further information at the moment.

@B00MSIE @Fiery_Temper ...

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Hey everyone I've merged a few topics together about this issue. We're aware of it, and are investigating - sorry for the inconvenience in the meantime!

Thanks for your post about this, @RadekCZ3CH - I'll be happy to advise you on how you can get your wheel running.

Have a look at our troubleshooting guide. You've already reinstalled the game, so there's n...

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@ajuk1981 I'm sorry to hear that you are unable to progress in the quest 'Blood from a Stone'.

At this point in the quest there should be a cut scene and after the cut scene Fulke, Basim and Sigurd should get on the horses. Can you recall what happened after the cut scene or did the cut scene not play? Can you also confirm the following:

• Does the quest still appear in the quest log and on the map?
• Did you encounter any crashes when you first started this quest?

Thanks @CHTO3aHAX and @OBu42 for this additional media! I've passed it along, and we'll look to get it resolved as soon as we can.

@bgmr1650s

Hello,

if you have specific bug issues, you can either contact the Customer Support or report it here in the Forums, of course with a bit more details and maybe even some Screenshots or Videos if possible, so we can forward these to the Developer Team for investigation.

UbiTobbee

@Warlord99956 I have checked and I can see that you managed to unlock the 'All That Glitters' trophy on PS4 and PS5. Can you confirm how you managed to get the trophy to pop?

...

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Thanks very much for that explanation, banan1996.1996 - that was most helpful!

@Artafern - does the above explanation clear up this situation for you? Let me know if not, as we'll be happy to assist further if need be

Thanks very much for passing along your guidance for this, @obu42 - we really appreciate it! You're a star.

Thanks very much for your post about this, danielstorgaard - that sounds most frustrating!

As you'd mentioned this worked fine in other games, but doesn't in this game, we can reasonably surmise that this is an issue with just your current game, correct? You'd mentioned that you'd used these mods in the other game too, which is a great thing to mention for troubleshooting, but we still have no way to know how mods will interact with the game, so we're unable to offer official support.

If you find this issue occurs with the vanilla, unmodded game, please do let us know!

In the meantime, perhaps another member of the community here on the forums can suggest a solution.

@flyingpope345 I'm sorry to hear that you have encountered this issue.

The development team were unable to reproduce the issue themselves when testing, however the issue is still being investigated.

@misscoolcat Thanks for updating us that this issue still seems present after the update. Would you be able to send across an updated screenshot showing this? I'll be able to pass that on as part of our ongoing investigation.

...

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Hey everyone, thanks for getting in touch and apologies for not being able to get back to you earlier on this.

Just as quoted by PLeXuZ0ID, I can confirm that this is something that has been forwarded to our development team, due to a number of contacts received regarding the issue, and we're currently waiting for further update.

Appreciate you for bearing with us for the time being and if you have any further questions regarding the matter, let us know.

Hey @vyressi, thanks for reaching out!

As it stands, cross-progression is something we're exploring when it comes to our new releases and certain on-going titles, however in regards to Assassin's Creed Origins, it's something we currently do not have information on and whether it will be considered to be included, however regardless, I do understand that it's a feature you'd like to have included in the game, therefore I will ensure that your feedback gets passed to our game team accordingly.

Apologies if this may have not been the outcome you anticipated and if ...

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Hey @hs187, thanks for getting in touch and sorry to hear about the issue you ran into there, as it's certainly an odd one.

Taking into consideration that it was all working fine initially however with your second play-through, this particular issue came up, for testing purposes, would you be able to see if problem continues to persist if you were to start a new game?

Let us know and we will take it from there!

Thanks for getting these screenshots across to us, Artafern - that's most helpful!

Can you explain further what happens after restarting the game? What seems to happen to make it that you need to replant these trees? Am I right in thinking there were previously trees where you've drawn arrows on these screenshots, but after a reload these trees have either moved or disappeared?

I'd appreciate any further clarification you can give, to help me best see how to get this resolved

Hey @hasznaloubi2019, thanks for reaching out and sorry to hear about the issue you ran into.

First and foremost, can I just double-check if you've had a chance to confirm their kill after you defeated mercenaries you've faced?

@philyg213 Thanks for reporting this, I have forwarded it on to the Assassin's Creed Valhalla team to investigate.