Anno 1800 Dev Tracker

Hey FusionPhysx, Narxes081206, and C0lbyte - thanks for your posts about this!

Our team are aware of the issue and are looking into this. In the meantime, FusionPhysx and Narxes081206, I'm sure you have already but just to be sure, have you ran through our troubleshooting guide, being sure to verify your game files, update your drivers and OS, make sure you don't have any unnecessary background programs running, and reinstall supporting software such as DirectX?

As said though, we're looking into it, so we'll post again in this thread if there's specific troubleshooting we'd like you to perform to help with our investigation. Thanks again for your updates!

Thanks for this, Sir Harry - that's a very good question! Can you answer the questions below for me, to help me look into this?

• How long does this process seem to take on each reload?
• Does this happen only when you load a saved game, or are there other reloading situations when this can be observed?

I've mentioned in the other threads, but just to mention here too, please be sure to do the verifying game files step from our troubleshooting guide - just to make sure everything is updated and the files are as they should be. Please let me know if this behaviour persists thereafter.

Thanks for your help!

Hi there Misiek_1991 and SirHarryPierce - thanks for your posts!

@SirHarryPierce - I see what you mean about the bars being missing. I'm not sure if this is perhaps a stylistic choice, but it sure makes them difficult to see! Before I pass this on to the teams, could you make sure to run through our troubleshooting guide? In particular, make sure you've verified the game files, and that your graphics drivers and OS are updated. This makes sure the issue isn't somehow local to your machine. If it still happens once you've done that, please let me know!

@Misiek_1991 - Thanks for your feedback about this! I understand wrapping the numbers where the comma separator would usually be seems reasonable, and I've noted this. Rem... Read more

Thanks for being so comprehensive with your clarification on this, SirHarryPierce - that's most helpful!

So, the statistics on the Ubisoft Connect launcher shows 82 as your highest company level, despite your save data clearly showing your highest is 87, and the highest population is based on a metric that isn't very clearly defined in the game - does that all sound correct?

For getting the company level updated, can you check our connectivity guide? Please do the resetting network hardware, going wired if possible, and checking for software conflicts steps. This makes sure that the game is able to communicate with the Ubisoft Connect servers and update the statistics. After performing those steps, does the... Read more

Thanks for sharing this case number with us, poisoned-mind - getting in touch via our Help website was the ideal step to take, as it allows us to more effectively investigate the issue. I'm sure our support teams will be in touch with you shortly to progress the support case

Get back in touch with us here on the forums if you run into any other issues at all!

@bielik01 Thanks for reporting this, I will forward it on to the Assassin's Creed Valhalla team.

@bielik01 You're welcome.

3 - Thanks for confirming this.

5.3 - We would require an image from the fishing merchant in Ravensthorpe who requires a Big Eel to be caught. This shouldn't appear in the list as Big Eels do not exist in the game.

16.3 - That's correct as the foreign supplies cannot be used for anything else.

20.3 - Yes I can see thanks, I have reported this to the development team to investigate.

23 - Thanks for your feedback.

24.2 & 24.5 - Thanks for the videos, I will forward these on to the development team to in...

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@bielik01 Thanks for the images provided. I have reported this to the Assassin's Creed Valhalla team to investigate.

@fernandoleusin @dal3d3nt0n420 I forwarded this issue on the development team along with your save files and they were unable to reproduce the issue and your save fil...

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@hawke0325 Thanks for the video, I have forwarded this on to the development team.

Sorry to hear you encountered this issue, @xRevo94. When rebooting both Ubisoft Connect and The Crew 2 from your PC, are you still unable to view the previous vanity items earned? To help check this out further, would you provide a screenshot or clip of the summit completed?

Hiya @marciocfortuna! Thank you for sharing this feedback with us! While the Watch Dogs forums have not yet migrated over to our discussion forums here, I will share this feedback with them for consideration. ...

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Originally Posted by poisoned-mind
i've made a support topic and added the files
Ty for your help so far!

Thank you for your update, this is great to hear.

If you could provide us your case number we will be happy to take a look, alternatively an agent will be happy to investigate further as soon as they can.

Many thanks

Originally Posted by SirHarryPierce
Hey Ubisoft,

When does the Company Level update?



It would be nice to have the actual limit reached displayed.



Also, why does the highest population show your Island Max and not your Game Max population?

Thx.

Hey there,

Thank you for your questions and images.

Can I just clarify your questions so I can investigate for you?

When you say 'When does the Company Level update?' can I check where you mean? Are you meaning in ... Read more

@pierreray117 Hey there, sorry to hear this! Can you confirm which platform you are playing on?

@mars_ghoul Hey there, thanks for the videos in the older thread. I'll forward this to the development team for review, and if there are any future updates we'll report them in this forum.

Originally Posted by Artafern
https://ibb.co/DQQDdrx

Sometimes restaurants, etc. just don't start to carry goods for production. And at an incomprehensible moment. The restaurants have been repaired themselves, there is no cafe yet. It doesn't matter how many warehouses are in the area or how far away, they just don't want to go to get goods.

Hey there,
... Read more

Thanks for sending me this update. @mysabre73 I sent you a direct message to gather some more information on your Cloud save. @BlachSheep, could you confirm if this is happe...

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Originally Posted by Liem1992
Hi, I have a problem with the game download. I purchased and downloaded my game last year, then I uninstalled it. Now, I'm downloading this game from Ubisoft Connect; unfortunately, it will take 12 day to complete the download. Anyone has the same issue and know how to fix it. Thanks a lot.

Hey there,

Sorry to hear that your download time is so long.

To help troubleshoot I would recommend to complete our conne... Read more

Originally Posted by Lygophil
If you're still in need of some save files, I'm having the same issue here. Can someone tell me where I can send it to?

Hey there,

That would be fantastic,

You can attach those files in a new case.

Any trouble just let us know.