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Hey there @humbert2014 
On these forums, we like to keep the discussion to English, so that everyone understands each other. To discuss Anno in German with players or Ubisoft Support, please head over to the German forums: ...
Hey there @humbert2014
On these forums, we like to keep the discussion to English, so that everyone understands each other. To discuss Anno in German with players or Ubisoft Support, please head over to the German forums: ...
Now I see, I missed sunken treasure because there is no 4k version of it (but it is 4k on your trello board)
Hm, curious. Thanks for pointing that out, will have a look next week
I'm still looking for the cosmetic dlc art wallpapers, the amusement park and the city lights ones especially. I already asked here some time ago but no one knew where to find them. If somebody has them please let me know. Thanks.
Check my 2nd link from above, on that page, there's a wallpaper pack linked that includes (almost?) every wallpaper we released till the end of 2021.
We have not yet released a wallpaper pack for Season 4 artworks. However, you can find the artworks for DLC 10, 11 and 12 in 1920x1080 in this blog here: https://anno-union.com/announcing-the-season-4-pass/
We'll probably do a bundle with different resolutions later this year.
The artwork from the Trello board actually is an old one, it's the "Sunken Treasures" artwork. It's part of the general wallpaper bundle we have linked on this page: ...
Read moreHeyho, I appreciate the frustration with some of the bugs and the timing of the release, with people having time off over the weekend to play.
This slightly longer weekend, however, (in contrast to the christmas holidays) does not have a big impact on any patch development. Investigating, fixing and then validating the issues does take several days either way, so that a normal game update/patch usually takes 2 (or 3, depending) weeks.
I will take your feedback regarding general release timing for discussion in the team, though.
I understand this information does not help you with the issues right now, but I thought you might appreciate some context.
We will do our best to keep you in the loop on our next actions, both via the Anno Union and the ...
Read moreAll similar reports were ultimately related to mods so far. So, I'd recommend disabling, ideally removing the mods and verifying the game files.
alternatively, you can wait till any mods you are using are updated
This has already been posted a couple of times and the developers commented that they are aware of this issue and are looking into it.
Thanks, Taka :)
And just to clarify: While it mistakenly says "pre-order bonus", the ornaments are included in the Season 4 Pass no matter when you buy it.
Just for visibility: We are aware of the reports and are discussing this (and other feedback) today. As soon as we have news, we will let you know how we're going to proceed (most likely next Tuesday due to the Easter holidays)
So the bugs you and other streamers reported weren't acted upon? Shocking.
I look forward to this getting fixed next game update.
While I understand the frustration, with the Early Access having started on Friday afternoon and the DLC releasing on Tuesday evening, there's no time to collect, investigate, fix and validate any reported issues.
The version released for Early Access basically is the final release version.
Hey, if you're using any mods, please remove them or wait for them to receive an update.
No matter if you're using mods or not, please verify the game files:
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/verifying-game-files-in-ubisoft-connect-pc/000060529
No plans for that, no.
Thank you for the update. I cannot find the bonus items for ordering the Season 4 pass. I am sure they are there and I am looking in the wrong places.
Have seen some reports about this, yeah. We'll have a look at that tomorrow :)
Apologies for this issue, we're currently investigating.
Should be fixed now, please have a look!
I submitted a ticket as well as making a post on the official forums the day the Season 4 pass became available. I was assured by you and other Support that this would not happen.
Your chat is down . This is pretty frustrating to say the least.
The Season 4 Pass not beign visible before release was working as intended.
The issue for the DLC not unlocking today was only present for some players but not all due to a misconfiguration.
It should be fixed now.
Hey all affected, could you restart and see if it is accessible now?
