Apex Legends

Apex Legends Dev Tracker




05 Feb

Comment
    EA_David on Forums - Thread - Direct

@Twice_010 No, please don't redownload.

We;re seeing things recover now in any case, please try log in again. 

Comment
    EA_David on Forums - Thread - Direct

Hey, it looks like there's an issue with Apex on PS4 right now, we're looking into it. 

Thanks for the report. 


04 Feb

Comment
    EA_Kent on Forums - Thread - Direct

Hey @zee512

 

I'm afraid that an account ban or suspension is not something we can investigate here on Answers HQ. If you haven't already the best thing to do would be reaching out to the Terms of Service team. They can review your account and see if the ban can be overturned. 

 

For more info on how to set up a case with them check out the ...

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31 Jan

Comment
    EA_Kent on Forums - Thread - Direct

Gotta step in and lock this thread. Not an appropriate discussion for AHQ. 

 

 

/Kent


29 Jan

Comment
    EA_David on Forums - Thread - Direct

It's a good question, I'll see if I can find anything solid on it. 

I didn't get mine, now that you point it out Standard smile

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28 Jan

Comment
    EA_Kent on Forums - Thread - Direct

Hey @DaddyIsItU

 

This information hasn't been released as far as I know. Player counts aren't generally something that we publish, but if we do put out info like this we'll most likely make an announcement. 

 

 

/Kent


17 Jan

Comment
    EA_Kent on Forums - Thread - Direct

Gotcha. It seems like it's having some trouble recognizing that you've got an active Amazon Prime subscription. It may be an issue with some cached data in your web browser. Try clearing out some of the temporary data in your browser to see if that helps. 

 

If you're still getting the same error message afterward I'd recommend reaching out to Twitch support so they can take a look. They should be able to see if there's any i...

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15 Jan

Comment
    EA_Kent on Forums - Thread - Direct

The event should be back up and running now: 

 

 

Thanks again for your patience!

 

[Marking this as a solution for visibility.]

 

 

/Kent

Comment
    EA_Kent on Forums - Thread - Direct

Hey all. 

 

The Apex Legends team is aware of the issues with the event playlist, and they are currently investigating: 

 

Thanks for bearing with us while it's under investigation. 

 

[Marking this as a solution for visibility.]

 

/Kent

Comment
    EA_David on Forums - Thread - Direct

Hey, I believe the tool is for tournament purposes and I'm not sure how open it will be. If you want to create a community tournament, please see the rules and the email address on this page: https://www.ea.com/en-gb/games/apex-legends/community-tournament-guidelines

Sorry that we don't have a way to assist directly, but I hope this helps. 

Comment
    EA_David on Forums - Thread - Direct

Sorry, it's 1k points per event. If you got the win in just a few games well done to you, but you're maxed out until the next event. 

So far I only managed a 2nd place, but I have another evening left. The R301 skin is the main one I'm after too on the reward track, so I applaud your good taste. 


14 Jan

Comment
    EA_Kent on Forums - Thread - Direct

Hey @E9ine

 

I'm afraid we don't have any updates on the possibility of cross play for Apex Legends. When you've got a chance I'd recommend checking out this recent post for some more details: 

 

https://answer...

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Comment
    EA_David on Forums - Thread - Direct

Those are all very good questions, but we don't have any official word on them. 

For your 3rd question, it's not something that's possible right now, and we've said in the past that we won't be able to implement cross-progression. 



While we don't have anything official yet, it's worth noting that in an article from last year, Mark Cerny mentioned that the PS5 will have backwards compatibility with PS4 games, which is a good indicator for now. 



How exactly the transition between generations plays out is yet...

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10 Jan

Comment
    EA_David on Forums - Thread - Direct

Hey, there isn't a way to transfer/duplicate progress between different accounts. 


To keep your progress, you'll need to keep using the same PSN account. If you've changed to a different PSN region that might mean you'd be using 2 accounts, one for local games, and one to keep using the same Apex account. 

 

This would only be necessary with a large move like a transatlantic one, can I check where you're moving from and to?

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09 Jan

Comment
    EA_Kent on Forums - Thread - Direct

@rinneshingiami69 wrote:

Here are my results!! 

rinneshingiami69 


That's a good looking porkchop!


/Kent


23 Dec

Comment
    EA_Darko on Forums - Thread - Direct

Hey @Chinese-00000  AHQ is currently available in the following languages.

 

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19 Dec

Comment
    EA_David on Forums - Thread - Direct

@npdefeo Hey, checking this morning it looks like you're back up and running, and a colleague of mine has been able to help. Are things working ok now?


Thanks for the feedback, and sorry for the poor experience. 

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18 Dec

Comment
    EA_Kent on Forums - Thread - Direct

Hey @Axvll_exe

 

If you aren't sure of the email address on your EA Account, or if you can't access the email address that it's registered to, I would recommend setting up a case with the Account Recovery team so they can take a look. They'll need to review your account and see if they can help you get the email address updated. 

 

When you've got a chance please fill out the ...

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Comment
    EA_David on Forums - Thread - Direct

@npdefeo Hey, it looks like there was some movement on your case a couple of hours ago, I can't see specifics, but please check for any emails from us for an update. 

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