Hey @wattzon16.
I'm afraid I haven't heard if there are any plans to make the older music tracks available again. If they do come back at some point we'll most likely have an announcement with more info. I'd recommend keeping an eye out on the Apex Legends Twitter page for news and updates on this kind of thing.
/Kent
...Hey @Vidutz01.
If you encounter someone who might be cheating the best thing to do is report them directly so the Terms of Service team can take a look. They'll review the account and determine the appropriate actions.
You can find more information on how to submit a report over at the ...
Read moreHey @xmuggytripodx.
I'm afraid we don't really have much visibility into things like that here on Answers HQ. The Terms of Service team is responsible for reviewing account bans, so they'll need to investigate your account and decide if the ban can be lifted.
They'll follow up with you via email as soon as they've completed the investigation, so keep an eye out for a reply. It may take a bit depending on how many cases they're working through at the moment, but they'll get back to you as soon as possible.
/Kent
I'm afraid we haven't heard if there are any plans to bring back old limited time skins in the future. If those skins do come back at some point I'm sure we'll have an announcement to let everyone know.
I'd recommend keeping an eye out on the Apex Legends Twitter page for updates on stuff like this. That's u...
Read moreHi @girthshaker.
I'm afraid that account bans are not something we can investigate here on Answers HQ. Since you've already reached out to the Terms of Service team that's all you need to do for now. They will review your account and determine if the ban can be overturned.
Unfortunately we don't have a way to see how long a TOS investigation might take. That can vary depending on how many cases they are currently working through. Hopefully they'll be able to get back to you soon. Keep an eye out on your email for a response.
/Kent
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Hey @Candan79.
I'm really sorry to hear you're still having trouble getting logged into your account. When you have a chance please reach out to the EA Help team so they can look into this with you further. Unfortunately we don't have the ability to help with account issues directly here on Answers HQ.
You can find more details on how to set up a case with them over at the ...
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＊Accept as Solution button- If a post a...
Hey @AnaxLumu.
Moving this over to the Apex Legends board.
Account bans are not something we can investigate here on Answers HQ. Please reach out to the Terms of Service team when you have a chance so they can take a look. They'll need to review your account and see if that ban can be overturned.
You can find more info on how to reach them over at the ...
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@Holy-Wars-1989 wrote:
@EA_Kent Ah man that’s a bummer but thanks for the reply I appreciate it. Will there not be any sort of patch that allows us who weren’t able to login to get the badge at some point down the road? I’m sure somewhere there are more people who for whatever reason we...
Hey @Holy-Wars-1989.
Unfortunately if you didn't claim the badge during the week of February 4th to the 11th it won't be possible to claim it. The anniversary rewards were only available for that week.
For more info check out the news post ...
Read more@ezengland23 Hey, it's not an individual or local issue so troubleshooting won't have an effect, the skins are currently not able to be used.
We should be back up and running now!
Thanks again for bearing with us on this. 
/Kent
It looks like we're seeing some issues again. We're working to get everything back up and running as soon as we can.
/Kent
It looks like things are starting to recover, but it may take some time for everything to be back up 100%. Thanks for being patient with us on this.
Update:
We should be back up and running now.
/Kent
Hey @GG_Russ.
If you've already reached out to the Terms of Service team that's all you need to do for now. They'll follow up with you via email as soon as they're able. Unfortunately we don't have a way to see how long that may take. It can vary depending on how many cases the team is working through. If they're going through a high case volume it may take some time to hear back.
Please keep an eye out on your email, and the team will follow up with you as soon as possible. Thanks for your patience on this.
/Kent
... Read moreHey @SnakeN01.
Account bans aren't something that we're able to investigate here on Answers HQ. The Terms of Service team would need to review your account and determine if the ban can be overturned.
If you haven't already please reach out to them so they can pull up your account and take a look. You can find more details on how to set up a case with them at the ...
Read moreHey @zee512.
If you've already contacted the Terms of Service team that's all you'll need to do for now. They will follow up with you via email as soon as they can.
Unfortunately we don't have a way to see how long it might take to complete an investigation like this. It can vary depending on how many cases the team is working through at the moment. Keep an eye out for a response at your email.
/Kent
Thanks for the confirmation.
Personally I'd be for a bit more fanfare on ranked rewards too, last season I forgot about them until a few weeks in.
@TrancyGoose Hey, it looks like you should have your rank and rewards without issue. And hey, there's nothing wrong with Platinum!
I can see the Platinum charm on your account, can you check for that again? I can't see much in the way of badges in general, can you check for the appropriate one on on a character banner page?
devtrackers.gg
