Apex Legends

Apex Legends Dev Tracker




23 Apr

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @sunghee9401.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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22 Apr

Comment
Hi @csj711, we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you.

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate.

Thanks!


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18 Apr

Comment

Hey @csj711 

 

Apologies but to confirm are you wanting an update on a potential email you recieved about a report you made?

 

If so, as mentioned above we are unable to assist with reports here on Answers HQ, so we would not have additional information or details to share with you. 

 

As I last mentioned, if you come across someone breaking our User Agreement or fair play rules please report them and the appropriate team can investigate. 

 

Thanks!


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Comment
    EA_Aljo on Forums - Thread - Direct

@Jayger_TW 

 

You're welcome to continue this with support. We cannot help with bans over Answers HQ. 

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Comment
    EA_Aljo on Forums - Thread - Direct

@Jayger_TW 

 

Unfortunately, we're not going to be able to help with this. If all 3 disputes have been used, the ban will need to stay in place.

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Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @Jayger_TW 

 

I'm sorry to say, we can't assist with banned accounts over Answers HQ. If you haven't submitted 3 disputes yet, you're welcome to submit another by following the instructions in the article here. Thank you.

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16 Apr

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @PierrelyO 

 

We're not able to help with hacked accounts over Answers HQ. You'll need to contact an advisor to get some assistance. Please follow the steps here to open a case with support. 

 

You can find more information on bans in this ...

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @TauntingRihno 

 

We're not able to help with hacked accounts over Answers HQ. An advisor will need to assist with this. To get in touch with one, please follow the instructions here. Thank you.

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Comment

Hey @csj711 

 

Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!

 

To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance. 

 

Create a support ticket on our help site with ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @x234253x,

 

At the moment the following languages are supported on Answers HQ: 

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15 Apr

Comment

Hi @syarusiranui 

 

We currently support the following languages on Answers HQ: 

 

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08 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @gkimagure,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Enmu0507,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @ddre8863,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @1eY_Oo,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @warwarwarlock,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @HP829619 ,

 

At the moment the following languages are supported on Answers HQ: 

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05 Apr

Comment

Hey @djngymnast,

 

Unfortunately we're not able to help with bans here on the forums, but you can always reach out to our terms of service team, and they'll be able to take a look into this for you.

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03 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @sawada,

 

At the moment the following languages are supported on Answers HQ: 

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02 Apr

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Darkskull649.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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