Apex Legends Dev Tracker

@PeppehGreens 

 

This can happen with a low quality Wi-Fi connection.

 

Connecting your machine to your router directly with a cable rather than via Wi-Fi will improve your connection quality and should be done if at all possible.

 

Thanks.

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Hey @lushx0. can you try these steps and see if that helps. 

 

• Roll back Nvidia drivers back to 417.71.
• Disable Origin ingame.

Thanks!

 

/Atic

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Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you.     /Atic 

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Hey @liljahod , it sounds like a driver issue for the GPU, try reinstalling it and see if that helps out for you.     /Atic 

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Hey @itz_shelburne  @Gephy  ... Read more

Hey @itz_shelburne  @Gephy  ... Read more

Hey @DesperateCat, we had some issues with stuck on the loading screen last night, that issues have now been solved.    Do you still experience the issue?    /Atic  ---------------------------------------------------------------------------------------------------

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Hey @DesperateCat, we had some issues with stuck on the loading screen last night, that issues have now been solved.    Do you still experience the issue?    /Atic 

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@one-bun  Thank you. Can you check and make sure that toggle ADS is completely unbound, and that Hold to ADS only has the one bind?

If this isn't a factor, can you try using another mouse as a test, just to eliminate the possibility of a hardware issue(I have a mouse at home that's fine for general use, but I can't game with it as I get similar issues with RMB)

@one-bun  Thank you. Can you check and make sure that toggle ADS is completely unbound, and that Hold to ADS only has the one bind?

If this isn't a factor, can you try using another mouse as a test, just to eliminate the possibility of a hardware issue(I have a mouse at home that's fine for general use, but I can't game with it as I get similar issues with RMB)

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@o0kniven0o 

 

You're legend. Thanks for the fix.

Hey all,

Usually an error like that indicates an outdated video card driver. I'd double-check to make sure it's updated.

 

https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers

 

I searched "createtexture2d" in our Answers HQ and see there are some various posts on this. There could be a variety of things causing it, but this solution below seems to be working for a lot of PC players at the moment.

 

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Hey all,

We're seeing some reports on this and taking notice, but it might be a program running in the background conflicting the Origin client. 

https://help.ea.com/en-us/help/origin/origin/programs-that-may-cause-conflicts-with-origin

 

We've also got some basic troubleshooting steps in the article below. Sometimes the most simplest things are overlooked though! Try rebooting your connection by unplugging the power to the modem/router for a few minutes.

 

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@Akhmedzhanov 

Deleting the Origin client won't uninstall any of your Origin games.

@TJpek 

 

Try performing a clean boot so it disables all programs that aren't required to run Windows. Once it's up immediately launch the game through Origin. If it's still giving that error, we know it's not a program running in the background causing it. 

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@TJpek 

 

Try performing a clean boot so it disables all programs that aren't required to run Windows. Once it's up immediately launch the game through Origin. If it's still giving that error, we know it's not a program running in the background causing it. 

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@o0kniven0o 

 

You're legend. Thanks for the fix.

/Blueberry

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