Apex Legends

Apex Legends Dev Tracker




12 Feb

Comment
    EA_Darko on Support Forums - Thread - Direct

In that case @heyporter2009, your squad is still in the game and as such so are you.

 

I do understand where you are coming from and will pass your feedback on to the team.


Darko

 


11 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey @MetalGearWar !

If you're still having trouble with this it's likely because the game is running off your Intel chip instead of your NVIDIA one. Right-click on the desktop and go to your NVIDIA Control Panel and add the game to run on that card. You should be able to do this under your ...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

Glad you received your coins. Some of the purchases might be delayed if there is a high volume of players hitting the store all at once or due to potential service issues. 

 

If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

 

Click here to contact an EA Advisor

If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the tr...

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

We will always make sure you get the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account. If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

 

Click here to contact an EA Advisor

If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows a...

Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

We will always make sure you get the content/coins you purchased for Apex Legends.

It might take a little bit of time for the purchase to register to the account. If restarting the console/PC doesn't push the transaction through for you, please reach out to our Live-Support team and they'll do what they can to place them on the account. 

 

Click here to contact an EA Advisor

If you purchased them on Xbox or PlayStation, we recommend checking their service status to make sure they aren't experiencing any service issues at the time of the purchase which can cause delays. Double-check your purchase history too to ensure the transaction shows a...

Read more
Comment
    EA_Blueberry on Support Forums - Thread - Direct

Do you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game? 

I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick. 

/Blueberry

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

Do you know if the sound cuts out if you use a different headset, such as the standard Xbox One headset just to determine whether it might be related to that specific type of hardware for our game? 

I know it's not ideal but a reinstall of the game could be worth a shot if you have some time to do that real quick. 

Blueberry.png
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Thompzy, if you are playing Apex Legends different platforms then your progress and unlocks are not transferable.


I will pass your feedback on to the team.

 

Darko

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Thompzy, if you are playing Apex Legends different platforms then your progress and unlocks are not transferable.


I will pass your feedback on to the team.

 

Darko

Darko.png
Comment
    EA_Darko on Support Forums - Thread - Direct

This is working as intended @heyporter2009 as one of the games more interesting ideas, in my opinion, is the revive ability. If your team has your banner and you leave then you will not receive any XP as you are quitting the game.

 

Darko

Comment
    EA_Darko on Support Forums - Thread - Direct

Thanks for taking the time to post @Hamidkiller68.

 

In compliance with US embargoes and sanctions laws, Origin and EA games are not available in Iran and this is not something which we have any control over.


Darko


09 Feb

Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

 

This will force the console to clear the cache, hopefully resolving the issue as well. 

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?

 

This will force the console to clear the cache, hopefully resolving the issue as well. 

Aljo.png
Comment
    EA_Cade on Support Forums - Thread - Direct

@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@growndan Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

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Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Does this persist if you set the sound settings to Stereo Uncompressed on the console?

Aljo.png
Comment
    EA_Cade on Support Forums - Thread - Direct

@growndan Have you been able to play Apex before or has this always happened? 

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@growndan Have you been able to play Apex before or has this always happened? 

Aljo.png
Comment
    EA_Cade on Support Forums - Thread - Direct

@neto1aa That's no good, can you try running through these fixes http://bit.ly/Origin_Cache_Clear please and let me know if they help? 

Aljo.png... Read more