Apex Legends Dev Tracker

@qlkfhmkbqd 

I went ahead and marked your response as a solution for visibility reasons. We're not considering this as a solution for everyone.

/Blueberry

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@qlkfhmkbqd 

I went ahead and marked your response as a solution for visibility reasons. We're not considering this as a solution for everyone.

Hey, 417.71 is generally the best driver to use with Apex at the moment.

@N1MRA1 

 

A max temperatures in the high 70C range is not a worry.

 

Your GPU/CPU have high temp protection features to prevent damage but ~76C is not an issue other than possibly causing some fan noise.

@SP000DER 

 

Please make contact with an EA Game Advisor for assistance.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: ...

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What's being referenced is SSS3, note the 3rd S, unfortunately that system doesn't meet the requirements to run the game.

@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?

-EA_Cade

@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?

If you've still not got your coins please try the restart Blueberry mentions, and reach out to support if this is unsuccessful. 

Thank you.

@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.

-EA_Cade

@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.

@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?

-EA_Cade

@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?

@AcTivE_MRVL Thanks for that info, any chance you can get me a video of this happening so we can get it up the chain to Respawn?

@AegisFalcon Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? 

@neto1aa That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? 

@LifeOrDeathYT 

 

Please report any instances of cheating, abuse or harassment using the info at the following link, thanks.

 

https://www.easy.ac/en-us/support/apexlegends/contact/report/

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@Birmaniancat 

 

Apex is particularly sensitive to graphical overlays so ReShade etc. may cause a technical issue.

 

Thanks.

Given that most users are not having any issues with the game @BowToUrKing12 then this would point to a system issue.

If you want help then we are happy to do whatever we can but first, you will need to provide us with some information as to your platform, the exact issue and what steps, if any you have tried.

Darko

Hey @ThickAlien,, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a Clean Boot to see if there any programs messing with Apex and turn off any... Read more