devtrackers.gg
Hey @Criptic-Kun if our TOS team has denied your appeals then there is nothing that we can do to change this on AHQ.
Darko
Hey @Criptic-Kun if our TOS team has denied your appeals then there is nothing that we can do to change this on AHQ.
Darko
Hey @Criptic-Kun you will need to speak with our TOS team in relation to any ban.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Are some of the weekly challenges changed to be more challenging? Like instead of getting top 3 1 times it's now 15 or so times instead?.
That one was a bug. Fix is in and should be going out "soon." Should only be 1.
Would it be too much to ask for you (Respawn) to unlock the Tier 2 skin for those of us that bought the skin before the patch rolls out?
It would not make a difference. The system wouldn't let you equip it without the challenge being at Tier2 as well. We are working on an additional fix to restore lost progress and will update as soon as we have more information on that.
UPDATE: My account is back!! Thank you to everyone that helped me to get some awareness from Respawn and thanks to u/el_sanchimoto for reaching me and solve this case.
THANK YOU!
Glad we got you taken care of, sorry that this happened. We're working with the teams to help understand what the issue is and address it. Players should be able to use the existing support channels to get a satisfactory results and not rely on social traction to get it.
This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.
Read moreRight I was referring to it’s still happening, something is broken with the reporting system as the people reporting are getting banned. This is a difference case.
Thanks for all you do!
Yep. We're working with the teams involved to understand what the issue is and to get it fixed.
Hey @wusakeyy,
Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.
They will only be able to respond to the email associated with the EA-account.
The process to contact our ToS team can be found here: https://he...
Read morehttps://www.reddit.com/r/apexlegends/comments/sts5ve/i_reported_this_guy_for_saying_the_nword_but_i/
Same thing happened yesterday..
That one was already taken care. Thanks!
Hey @charliethegorila,
Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.
If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information. If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.
EA Help on Twitter
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