Apex Legends

Apex Legends Dev Tracker




17 Dec


16 Dec

Comment

Originally posted by aefaal

So where is the fix for the event tracker?

It's in the next hotfix, it's going through the hotfix pipeline atm...

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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Comment
    EA_David on Forums - Thread - Direct

Hi, generally use of content in videos is ok.

However if you want to put in a more specific request you can check the info at https://help.ea.com/en/help/faq/how-to-request-permission-for-ea-games-content/ and follow the instructions for submitting a request if appropriate. 

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15 Dec

Comment
    EA_Rigel on Forums - Thread - Direct

Following the steps in this article, as previously said, you can flag players you suspect are cheating or playing unfairly. 

 

From there, our team will investigate, but of course (due to privacy reasons) we do not share with third parties the eventual steps our team decides to take.

 

For any further questions, please consult the given articles.

 

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Comment
    EA_Rigel on Forums - Thread - Direct

I would strongly suggest trying the steps written in those helping articles, in case of need Standard smile

 

Those steps are written to help players to fix eventual problems with their games and/or EA Accounts.

 

Of course, how to proceed it's up to you Thumbs up!

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Non fornisco assistenza via messaggi privati.
Comment
    EA_Rigel on Forums - Thread - Direct

Hello @dioangel, while we are sorry you are not liking the game so far, we'd like to point out that we put together some articles to assist players with the problems you mentioned, if they encounter them.

 

You can find them here. In particular, we'd suggest reading ...

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14 Dec

Comment

Hi @Yeetbeater If you purchased coins and did not see them after 6 days I would recommend reaching out to an advisor with ...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @LHQNDY if our TOS team has denied your appeal then I'm sorry to say but there is nothing that we can do to change this on AHQ.


Darko

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @LHQNDY.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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13 Dec

Comment
    EA_Darko on Forums - Thread - Direct

Hey all, if there is a ban on your account then you will need to speak to our Terms of Service team.

 

I'm going to lock this thread as we do not allow the discussion of TOS-related issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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12 Dec

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @snowy_is_pog

 

Unfortunately it sounds like the rules were broken in your case. If there rules were broken, then the bans correctly applied and will remain in place. There is nothing that we can do to change this.

 

- EA_Lanna

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*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Flardryn01,

 

Your ticket/appeal has to enter a queue and once it reaches the top of that queue it then needs to be investigated which differs each time as no two cases are identical. I'll share this quote from here "...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Flardryn01

 

I'm afraid the forum staff aren't equipped to help with banned cases. It would be best to get in touch with the Terms of Service team by filling out the webform if you'd like to appeal the ban. Please check out this EA Help guide for guidance on how to do that: ...

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