Apex Legends Dev Tracker

Thanks for the extra details.

Once the dust settled on this, what happened was that there was an issue with the data that came with the Golden Week content, and a fix was deployed on our end.

Cheers, and sorry for the inconvenience.

Hi there, @dkostarovv 

 

I'm very sorry, but we can't help with this over Answers HQ. You can dispute the ban up to 3 times. If you've used up all 3 disputes, the ban will remain on the account.

Hi @Dread10_03 I would be happy to pass your feedback along to the team, currently however in-game purchases are final so whatever is purchased with a currency is kept. 

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Hi @NUTR0rl_on_TTOK, 

 

We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lanna

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@Akira-s2x Hey, it looks like you got into some matches (including a win, congrats) since your post. Can I check what steps you took to get in, or did you just need to wait?

Edit: I found a bit more info,  if folks encounter this they should just need to restart their game client. 

I know you mentioned a restart before, but it seems there were some updates on our end before the update would address this.

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Hey @heymamaitsbuuren going to lock this as there is nothing that we can do on AHQ for TOS issues.

Please speak with our TOS team.

Darko

Hey all, you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click Contact us at the top of any page on EA Help.
2. Select...

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If you are in-game @dioangel and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/repor

 

We take all reports very seriously and will fully investigate.

 

Darko

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Check my post above @heymamaitsbuuren.

 

Darko

You will need to speak to our Terms of Service team @WANG_ZAI.

 

If our team has denied multiple appeals then there is nothing anyone can do to change this. 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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You will need to direct any questions to our TOS team @heymamaitsbuuren.

 

Darko 

Hey all, for any TOS issue you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click Contact us at the top of any page on EA Hel...

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Going to go ahead and lock this thread as historically conversations such as this have not been productive.

 

Darko

You will need to speak to our Terms of Service team @heymamaitsbuuren.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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Hey @Jinx95,

As stated above; Unfortunately, Support is unable to transfer Apex Legends (or any in-game currencies for that matter) from one account to the other.

Apologies for any possible inconvenience caused. I will now close this thread.

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* Tag mij met @EA_Leeuw als je op mij reageert. ... Read more

I'm going to go ahead and close this thread as historically these never go anywhere good.

Darko