Hi @modoruu Thanks for sharing your feedback and experience with the community, however, please note we are unable to assist with accounts or account-related issues on Answers HQ.
If your account is actioned and banned by TOS you will have to reach out to TOS to dispute the ban. If they have performed an investigation and denied appealing your ban, we would be unable to offer additional actions or assistance here on the forums or through our live support.
For more information on bans I would recommend checking out our links below:
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Hey @Dean_Westen for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat or phone adviser:
...
Read moreIf I am reading the error message properly, for the time being to work around this issue, whichever gun that has your 'S03 Platinum Gun Charm', don't put a gun charm on that gun while using your reactive skin.
Hi there, @0304des
I'm very sorry, but we're not able to help with banned accounts through Answers HQ. It sounds like you've already spoken to an advisor and have appealed the ban with Terms of Service. You're welcome to do this up to 3 times. You can appeal again by following the instructions in this ...
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Hi @Player_t9ek0a06,
I'm sorry but we won't know why you were banned from the forums.
Can you take a look through your emails? Please search for emails received from the email address: [email protected]. There will be an email from Terms of Service that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc.
It may help to check out this article that shares more about Apex and the rules also: "...
Read moreHi @vittorioventura,
Correct, you can review a log of the money you've spent to purchase in-game currency (coins) from the consoles purchase history. There isn't yet an in-game transaction history available where you can review how you then spent those coins in Apex.
If you've a security concern or noticed coins missing from your balance, I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look.
- EA_Lanna
...
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Great @vittorioventura, Check out this guide on how to review your purchase history on PlayStation: How to che...
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps ...
Hey @EXIA7z if after our team has denied multiple appeals then they will only review an appeal should it contain new info.
Darko
You will need to speak to our Terms of Service team @EXIA7z.
If they have denied multiple appeals then there is nothing we can do to change this.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
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