Apex Legends

Apex Legends Dev Tracker




30 Jul

Comment
    EA_Darko on Forums - Thread - Direct

Hey @rodco21 sorry to say but we are not able to assist with issues like this on AHQ.


All we can do is recommend that you take a look here and then speak with our team again: https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

 

Darko

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27 Jul

Comment
Hey @jamaulontwitch,

Unfortunately it isn't possible to refund heirlooms.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

26 Jul

Comment

Reached out via chat to see if you've got a clip. Goes without saying, but discrimination and harassment are both valid report reasons in Apex. Reporting in-game is preferred as we get additional match info that way, but in the case of verbal abuse a clip can be helpful so that the team can review and take appropriate action if applicable.

Comment

Hi there,

 

You can send up to 3 disputes to the Terms of Service team and they will review each dispute individually and take into consideration everything you've said on the dispute when reviewing your account. If it's been declined 3 times, then they will have provided you with their final decision. You can learn more about that here: Get information about your EA Account lock, ban, or suspension

 

Please note we're unable to assist you any further with ban disputes here on AHQ. 

EA_CuervoAHQ...

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24 Jul

Comment

Originally posted by Flyin-Chancla

“Simple in game challenges”

Challenge 1: Play with a friend

Me: f**k

No friends required for the challenges.

Comment

Originally posted by juanjose83

(Not clear anymore, read the add) They removed the ONE THING you are supposed to be excited about the battle pass. If I am not reading it wrong, they REMOVED the REACTIVE SKINS from the battle pass.

Just like we predicted. They pretended to give us the worst kind of change to later give us something worse than we already had but better than their first offer.

(Text on top ^ is now confirmed to be wrong)

Add: leaving the post for everyone to see, if respawn keeps their own word. all premium tiers should get (per battle pass, x2 per season)

  • 2400 CM, 1300 AC, 10 Exotic Shards, various Apex Packs†, 1 Reactive and 1 Legendary Weapon skin, 2 Legendary and 3 Epic Legend skins, 7 Epic weapon skins, and more. (Twice as many Crafting Materials and 3 more Legendary/Epic Apex Packs† per Battle Pass compared to the old one).
  • The Variants mention in the premium ultimate is about the NEW 2 Ultimate+ Legendary skin variants (exclusive for o...
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Just to clarify - the graphic does not show every item included. We have not removed Reactive Skins. One Reactive or Reactive Variant will be available in the Premium track of each Battle Pass.

Post

To Our Apex Community: 

You’ve spoken, and we’ve listened. With the release of Season 22 we will restore the ability to get the Premium Battle Pass for 950 Apex Coins. We recognize that we could have handled the Battle Pass changes better—that's on us.

It’s our intention to improve the overall value and experience across our Battle Pass offerings. For a summary of the updated Battle Pass offerings starting with Season 22 Split 2 on September 17th, please check out the infographic. Here's what we'd like you to know:

  • With the launch of Season 22 on August 6th through Split 1, we want to give you an opportunity to get the Premium Battle Pass. You can unlock it by completing a series of simple in-game challenges. 
  • Starting with Split 2 on September 17th, you can get the Premium Battle Passes the same way as before: by using 950 Apex Coins. You’ll be able to earn e...
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23 Jul

Comment

Hi there, 

 

It's not possible to merge progress between two different Xbox & EA accounts. Since you have more progress in one account in Apex but for other games, you use a different account, you will need to continue using the two accounts to keep the progress. Unlinking the accounts to then link to the EA account you want to use, would cause you to lose progress in your games, so that wouldn't be an option for you here. Knowing that, probably the best option is to keep both of your Xbox profiles in your console and just switch between them when needed. 

EA_CuervoAHQ

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Comment
    EA_Barry on Forums - Thread - Direct

@Treypound38 

 

We cannot assist with bans directly here on AHQ and neither can our Advisors.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

Thanks.

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22 Jul


18 Jul

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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15 Jul

Ban

Comment
    EA_Barry on Forums - Thread - Direct

@dontblockmebro 

 

If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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14 Jul


10 Jul

Comment

Hello @shadowcatcelty,

 

I moved your post to the right forum - please always make sure you're in the correct forum before posting.

 

In general, in-game currencies are not refundable - you can read up on that in this article.

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Comment

Hey @Zee2Xe,

 

Just to let you know that account sharing is against our terms of...

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