Apex Legends

Apex Legends Dev Tracker




09 Jun


07 Jun

Comment
    EA_Barry on Forums - Thread - Direct

@GavinPite 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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Comment
    EA_Barry on Forums - Thread - Direct

@Kvaizya 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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Comment

@Asmodeus566 Happy that you are interested in and yes, sure thing I'll let you know once we expand to more countries!

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06 Jun

Comment
    EA_Barry on Forums - Thread - Direct

@overcomemetal57 

 

You can use the steps detailed at the following link to report this:

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Thanks.

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04 Jun


03 Jun

Comment
    EA_Aljo on Forums - Thread - Direct

@eduardoveloso wrote:

I got the same problem, Still trying to use the chat but has a terrible prompt and it's impossible to understand a reply. My PSN account has the following mail linked: 2c*****@disabled.ea.com neve saw it


Why is it impossible to understand the replies? 

 

You'll need to contact an advisor to get help with account related issues.

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Comment
    EA_Mako on Forums - Thread - Direct

Hey @ChiefJefe_,

 

Which split(s) did you reach Diamond during Season 20? To clarify, Seasons 19 and 20 awarded badges based on your rank at the end of the season rather than the highest during the season.

 

However, we're returning to that system again with Season 21, so going forward you should again see that as outlined below. 

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02 Jun

Comment
    EA_Aljo on Forums - Thread - Direct

@heanchu 

 

I'm sorry to say, we cannot assist with banned accounts over Answers HQ. If you have used all 3 of your disputes, the ban will need to remain in place. I don't have any other details on your specific ban.

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01 Jun

Comment
    EA_Barry on Forums - Thread - Direct

@mk11zhz 

 

If you have new or additional information that may help your case, you can dispute any action again by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

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30 May

Comment
    EA_Mako on Forums - Thread - Direct

Hey @Tylerwhisper,

 

Progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress.

 

Your items cannot be transferred or merged from one EA account to another, so if you linked an account and lost access to the progress, that would be because your platform is no longer linked to the original EA account where that progress was initially made.

 

The only way to attempt restoring access to that progress would be to re-link your Xbox to its original EA account, ...

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