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Ranked badges being reset is a separate issue from yesterday's outage, but there is a fix in progress with deployment coming in an upcoming update.
Ranked badges being reset is a separate issue from yesterday's outage, but there is a fix in progress with deployment coming in an upcoming update.
On Sunday, a few professional Apex Legends player accounts were hacked during an ALGS event. Game and player security are our highest priorities, which is why we paused the competition to address the issue immediately. Our teams have deployed the first of a layered series of updates to protect the Apex Legends player community and create a secure experience for everyone. Thank you for your patience.
Hey there. The team is investigating an issue regarding Dutch & Swedish languages.
Swapping to English (UK) should resolve the issue until the full fix is released.
You will need to speak to our Terms of Service team @Darkskull649.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
Have you tried changing the language on your console language to English as mentioned above?
For this particular issue, deleting and/or redownloading wouldn't have any effect unfortunately.
Hey folks, this is being investigated and worked on.
For now as @CCbathwater said the temporary fix is to change your console language to English and should allow you to get in the game. Not an ideal fix I know but a temporary one.
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Hey @spark539,
Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute or ask for more information, then you can always reach out to our terms of service team, and they'll be able to take a...
Read moreHi @Svrze,
Sorry to hear the EA Help site's been acting up for you. Try these categories for now and once in touch with an advisor let them know the issue so they can update the categories on their side to more accurately reflect your issue:
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