Unfortunately, Japan is not an eligible country for the Sweepstakes.
Japan is included in the list of eligible countries here:
https://www.ea.com/games/ea-sports-fc/fc-pro/official-rules
Thanks.
The process has not been completed yet, so if your console accounts have been linked in the past to the same EA account, you just need to wait.
The Cross Progression for Apex Legends will be rolling out gradually over the next few weeks.
543931
"Note: to prevent exploitation, any secondary Apex Legends accounts created after Oct 26th for the same EA account, will not be eligible to be merged."
If your PlayStation (or any other account) was not linked to the EA account in question until after this date, it effectively didn't exist for that EA account.
This EA account did not have a PlayStation account until after Oct 26th, so this would apply.
Regarding a refund, you'll need to reach out to ...
Read more
if you send them an email, support will send an email back in the upcoming days.
Hello @Br4v0122,
if you lost access to the EA account, please contact EA Support and try to regain access to that account. They might also be able to help you relink the Xbox account to the original EA account it was linked to - if you then linked a PSN account to that EA account, you would be able to play on PSN with your Xbox account.
Without connecting the Xbox account with the original EA account, there is no way of getting your Xbox items on your Playstation.
Hello @Br4v0122,
unfortunately, if you didn't have both the Xbox progress and PS progress on one account, there is no way of getting the full Xbox account merged with your PSN account. If you want your Xbox progress and items back, after unlinking the account, please connect it to the original EA account that it was linked to.
HI @tariqtot
For more information on Cross Progression on how it will affect each of your platforms check out the following:
CROSS PROGRESSION IN APEX LEGENDS™
Read more
Hello @svuxdtbg0tpz,
if you unlink your Nintendo account from your first EA account, you will lose your items, and it can cause other issues as well. There is no way to merge the two accounts in order to take advantage of the cross progression feature without losing a significant amount of things on one account.
This is also said in the article regarding unlinking accounts:
Read more
The game installation date won't affect this if your account was created before the cross-progression release date.
It is important to keep your console account linked to your EA accounts as some player lose their progress by unlinking platform accounts.
Generally speaking, your game progress is saved on your EA account, so if you have your platform accounts, like a PSN account, linked to your EA profile, your progress will merge automatically in Apex Legends. The cross-progression will happen within the same EA account. This process will be completed within the upcoming weeks.