Apex Legends

Apex Legends Dev Tracker




07 Aug

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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04 Aug

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

Read more

03 Aug

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

Read more

02 Aug

Comment
@Jxnas_2486,

You can always try reaching out again, but I'm afraid that they're the only team able to investigate bans. If they decide that the ban is final, then I'm afraid there's nothing more I can recommend.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
Hey @Jxnas_2486,

While we can't help with bans here on the forums, if you'd like to raise a dispute you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look into this for you.

EA_QueenBeeAHQ.png...

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Comment

Hey @zephaniahcasey

It is a shame to hear your account was suspended for 7 days and you still can't log in. I hope I can share some info on this.

There is a chance that the timer counts is still going so you need to wait until that's over. If you do not gain access within the next 24 hours, please feel free to send a message to our Terms of Service team using this link...

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01 Aug

Post
    Trello on Trello - Thread - Direct

If we can’t reproduce the issue locally, it’s pretty impossible to fix it. That’s why it’s super important that when you report an issue you’re experiencing, you provide as much information as possible. If you just post: “My game keeps crashing. Fix it.”, there’s not a lot we can do to help you, and we really want to help you!

So, help us help you. Best place to report bugs is using the link below and following some steps:

https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en

  • What platform are you playing on?
  • Origin ID / Gamertag / PSN
  • What were you doing leading up to the issue?
  • Can you reproduce it? What are the steps?
  • PC players - provide hardware specs, OS version and GPU driver version.
  • If possible, it’s great if you can capture a screenshot / picture or vid...
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    Trello on Trello - Thread - Direct

Got a code to redeem? Follow these steps.

Redeem your Product Code in the Origin client

For PC 1. Log in with the EA Account where you want to add the game. 2. Click the Origin menu. 3. Select Redeem Product Code…

For Mac 1. Log in with the EA Account where you want to add the game. 2. Go to your computer’s top menu to select Games and Redeem Product 3. Code…

Redeem your Product Code on origin.com 1. Log in to the Origin store website using the EA Account where you want to. 2. add the game. 3. Select Game Library. 4. Click Add a Game in the top right corner. This will drop down an option to click Redeem Product Code…

Have an issue with your code? If you are having issues with the code redeeming or issue with contents of the offer (like missing coins from the Lifeline or Bloodhound versions) Head over to EA help and they can...

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    Trello on Trello - Thread - Direct

To report a cheater/hackers, follow the steps over on the easy anti cheat site.

https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

Also, please continue using the in-game reporting tool.


31 Jul

Comment

A reminder to leave your questions via the r/ApexLore thread linked rather than this crosspost!


30 Jul

Comment

Hi @samhi11 To confirm your Xbox account can be connected to the EA account you also use for PC games with EA. 

 

If you believe it was linked to the incorrect account I would recommend reaching out to our support to further look at your account.

 

Thanks!


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28 Jul

Comment

That's great to hear @MyGuys1662 Thanks for the confirmation.

 

Thank you @1-Graham-S  for your support! 😉👍

 

EA_PulsarAHQ...

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27 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @dmdrkvn123,

 

At the moment the following languages are supported on Answers HQ: 

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23 Jul