Apex Legends

Apex Legends Dev Tracker




18 Apr

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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16 Apr

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @PierrelyO 

 

We're not able to help with hacked accounts over Answers HQ. You'll need to contact an advisor to get some assistance. Please follow the steps here to open a case with support. 

 

You can find more information on bans in this ...

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @TauntingRihno 

 

We're not able to help with hacked accounts over Answers HQ. An advisor will need to assist with this. To get in touch with one, please follow the instructions here. Thank you.

Aljo.png... Read more
Comment

Originally posted by New-Extent-8272

i'm a cosplayer near LA, but something tells me ur not looking for fursuiters 😹

Specifically looking for Apex cosplayers :)

Comment

Hey @csj711 

 

Thanks for taking a moment to reach out to the Apex Legends community here on Answers HQ!

 

To confirm if your account, or anyone you know, has potentially had their account access by someone else I would recommend reaching out to our support for further account assistance. 

 

Create a support ticket on our help site with ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @x234253x,

 

At the moment the following languages are supported on Answers HQ: 

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15 Apr

Post

Drop your cosplays here :)

External link →
Comment

Hi @syarusiranui 

 

We currently support the following languages on Answers HQ: 

 

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12 Apr

Comment

Originally posted by doctorfucc

They told me that it was impossible. 

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If you could DM me your case number with Customer Support (should be 8 digits or so), I can have someone take a look into it.

~ Mack.


11 Apr

Comment

Hey, all. If you're not seeing Breakout Challenge** progress restored, could you reply or drop me a chat with your username?

Cheers for the usernames so far. Some of y'all have great names. XD

Comment

Originally posted by hugerog

Are you guys aware of other badges still being broken? I’ve got a badge error for Season 5 but the rest have fixed?

Some Ranked Badge and Challenge Progression being lost recently is actively being investigated by the team.

Please keep watch on Socials for a follow-up on when those will be addressed.

But yes, the team is aware of these issues.

~ Mack.

Comment

Originally posted by doctorfucc

Can you return my 2000 apex coins that vanished? 

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Hey there.

Any Apex Coins purchased during last week's incident (Apr 2nd - 3rd) should have already been reapplied to all impacted accounts.

If you still haven't received coins, I would suggest reaching out to Customer Support to look into your account.

~ Mack.


10 Apr

Comment

Intended.

This is a Make Good for all players due to the inconveniences caused recently.

The team is working hard to address concerns, we appreciate everyone's patience.

~ Mack.


09 Apr

Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @Reinertzen 

 

Try these steps to contact an advisor:

 

  1. Go to https://help.ea.com/en/help-home/
  2. Type EA Account into the search field
  3. Select the EA Account tile
  4. Click on See more topics
  5. Click on 'I need to update my EA account information'
  6. Click on the option for chat

Let me know if that helps or not. Thanks!

Aljo.png... Read more

08 Apr

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @gkimagure,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Enmu0507,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @ddre8863,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @1eY_Oo,

 

At the moment the following languages are supported on Answers HQ: 

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