Apex Legends

Apex Legends Dev Tracker




31 Jan

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @mstfmrsbh

 

I appreciate you sharing your ban scenario with us, but on Answers HQ we aren't equipped to assist with account issues or bans/suspensions. We can't look into them, we can't lift them and we have no impact on the outcome of the ban appeals. 

 

The Terms of Service team exclusively handle those cases. If they've already determined that the ban should remain in place after carrying out multiple appeals that confi...

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @elsala 

 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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    EA_Darko on Forums - Thread - Direct

Hey @arcadefl when it comes to an EA account you can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime

 

That means if you unlink a Steam gamertag from your EA Account, you can’t link a different Steam gamertag to it in the future.

 

Darko

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @mstfmrsbh

 

There are some bans the ban history page doesn't display. In the 'My Ban History' page, you should see this mentioned in the blue section:


@EA_Help wrote:

You may have bans or suspensions that don't show on this page. 

 

Terms of Service aim to send an email out when bans are added though so there may be an email with more context about a ban/suspension in your inbox. Please double-check your emails for an email from the address '...

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27 Jan

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @CosmicRayys 

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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26 Jan

Post
    Trello on Trello - Thread - Direct

Workaround: Players should connect all desired audio devices, then launch Apex to avoid these issues.